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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 6644 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers value the AirPods Pro 3 for their excellent sound quality, comfortable fit, and impressive battery life. Many appreciate the reliable connectivity and natural transparency mode. However, some customers expressed concerns regarding the product's design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 6,644 reviews
  • Rated 1 out of 5 stars

    Never arrived

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They weren't in stock at the store, so I ordered them online for home delivery, but only an empty box arrived without the iPods. I went to the store, and they said they would send replacements, which never arrived. They canceled the order, and when I called to complain, they said that due to their error, the shipment wasn't completed because the system showed that the items had arrived damaged. They told me I needed to return the damaged ones, but I explained that they never arrived, that it was just an empty box, which I had already taken back to the store. They simply told me the order would be canceled.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Connectivity

    Rated 5 out of 5 stars

    Great Airpods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Airpods 2nd generation. This was a gift for my wife. She has been using it for a while now, and they’ve honestly become part of her daily routine. They’re super comfortable. The fit feels natural, and they don’t fall out when she is walking around or doing chores. The sound surprised us in a good way. Music feels fuller, and voices on calls are really clear. She loves how easily they connect to iPhone — just open the case and they’re ready. No hassle. Battery life has been great too. Overall, they just work. Simple, reliable,nd enjoyable — exactly what we hoped for.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Grass is not greener on this side

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The grass is not greener on this side ..keep the previous generation if your focus is comfort and fit. I am not able to even use the translating feature because they don’t fit in my ear. Do not trade in your headphones or AirPods for these. I changed and tried every ear tip to adjust it to my comfort and couldn’t even pass the fit test.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth it for the price. I felt airpods 2 was much better both in terms of sound quality and battery life. There is a crackling sound when I hear to music, and I have cross-verified it with many users who had similar issues.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Connectivity

    Rated 5 out of 5 stars

    Next-Level Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the AirPods Pro 3 for a few weeks now, and they’ve quickly become my go-to earbuds for both work and workouts. The noise cancellation is impressive and really blocks out background sounds, whether I’m at the gym or traveling. The sound quality is clear and well-balanced, with solid bass that doesn’t overpower vocals. One of the standout features is the new heart rate sensing, which pairs perfectly with my iPhone and makes tracking workouts seamless. They connect instantly and switching between my iPhone, iPad, and MacBook is smooth. The case is compact and charges quickly, making them easy to carry everywhere. Comfort is another big plus with these AirPods. The different ear tip options helped me find the perfect fit, and they stay secure even during long runs or intense workouts. The transparency mode feels very natural, letting me stay aware of my surroundings when needed. Battery life has been excellent—I can get through a full day of use with music, calls, and workouts without worry. Calls are also crystal clear, and I haven’t had any issues with people hearing me. They may be a little pricey, but the performance and added health tracking make them worth it. Overall, these are a top-tier choice if you want premium sound, comfort, and smart features all in one.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Fit

    Rated 5 out of 5 stars

    Amazing hearing aides a HUGE plus!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If these were simply ear buds to listen to music, I never would have bought them. I had been praying these could serve as hearing aides too because the sound is so much better than every hearing aide I have tried so far.. finally Apple heard my prayers. For music, these are of course Apple brand worthy with the best sound you can get. Full tones, deep bass, no degradation of anything. I wanted that in hearing aides and now I finally have it. No more tinny voices and music. When I hear people speak, it comes thru as normal sound, not the empty, hollow sound I have gotten from the hearing aides I have tried.. I have a drawer full of those. These do so much more than I could imagine and am still learning all the features but doubt I will ever put them all to use because there are so many. Having it linked to my phone is amazing. Who knew hearing aides could measure your heartbeat? No more over the ear battery compartment that for me kept getting loose and falling off my ear. Wearing glasses adds to that problem. I told my granddaughters my earbuds were also hearing aides and I won’t have to keep saying WHAT? I have needed to face people to understand everything they say, but no more. They tested me with almost whispers, covering their mouth so I couldn’t read their lips. Blew them away when I repeated back to them what they said. Even with the TV on, I could hear them, amazing! Calling that a win for me. I had worried how they would work in my car with listening to music from my phone going to the car stereo. These are smart enough to not just have the music going into my earbuds. Music still comes thru the car speakers. I haven’t had any issues yet with the batteries running low because I usually don’t wear them all the time unless I have people around. I did discover that using my watch charger doesn’t work very well with charging them so plug them in directly with a charging chord. They charge back up quickly that way. If there are any cons to them, I haven’t found them yet. Having several sizes of cones to choose from is a big plus. Makes it easy to get a good, secure fit.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bleh and bleh Best Buy too

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely not worth the hype not too many changes and has some annoying default settings Tried to return, but didn’t realize it was past the return period. Otherwise I would not be keeping this garbage.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Exceptional product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple AirPods Pro (3rd Generation): Silence, Perfected There are plenty of wireless earbuds on the market. Very few disappear. The AirPods Pro (3rd Gen) don’t just play music—they vanish into your day, quietly and confidently doing exactly what great technology should: elevate everything without demanding attention. From the moment you open the case, it’s clear this is a refinement, not a reinvention—and that’s precisely the point. Apple has taken a product that was already class-leading and polished every edge until it gleams. Sound That Feels Intentional The audio profile is remarkably balanced. Bass is present but disciplined—deep enough to feel, never bloated. Mids are warm and articulate, giving vocals a lifelike presence, while highs remain crisp without tipping into fatigue. Whether it’s a podcast, orchestral score, or a fire-ground-loud gym playlist, everything sounds deliberate. Spatial Audio with dynamic head tracking continues to be the quiet flex here. When content supports it, the effect isn’t gimmicky—it’s cinematic. You don’t hear sound around you; you inhabit it. Noise Cancellation That Redefines Quiet Active Noise Cancellation has crossed into uncanny territory. This isn’t just muting background noise—it’s erasing it. Engine hums, HVAC drones, crowd chatter—gone. Transparency mode, meanwhile, remains the gold standard, letting the world back in with such clarity it often sounds more real than real. Adaptive Audio intelligently blends these modes, responding to your environment without you ever touching a control. It feels less like a feature and more like instinct. Comfort You Forget About The fit is exceptional. Improved ear tips create a secure seal without pressure, allowing for hours of wear with zero fatigue. Whether worn during long shifts, workouts, or cross-country flights, they never demand adjustment—or attention. Smart Where It Matters Battery life is quietly impressive, especially when paired with the USB-C charging case and MagSafe support. Touch controls are intuitive and precise, and the entire ecosystem experience—pairing, switching devices, finding a lost bud—is frictionless in a way competitors still chase. The Verdict The AirPods Pro (3rd Generation) don’t scream innovation. They whisper excellence. They are the rare product that earns its premium not through flash, but through mastery—of sound, comfort, and restraint. This isn’t just one of the best earbuds you can buy. It’s one of the best examples of modern product design,

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    AirPods Pro 3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The​‍​‌‍​‍‌​‍​‌‍​‍‌ AirPods Pro (3rd Generation) are an excellent update and easily one of the best wireless earbuds I have ever made use out of. I was using the AirPods 3rd Generation, and it took me only a few seconds to realize that the difference is extremely significant and a completely different world, especially with the help of Active Noise Cancellation (ANC). The moment ANC is activated, external noise is reduced to a minimum, thus, making the sound of music, videos, and calls more real and immersive. Sound quality is improved to a great extent as well. The sound is more vibrant and lively than before and the bass is deeper but not too strong with the mids or highs. Everything is clean and well-balanced. Transparency Mode is perfect as well and is very similar to the human voice, which means that it lets in external sound without it being an artificial one. Also, the comfort and fit are amazing even when you are listening to something for a long time, and the controls are very efficient and simple to operate. The battery life has been strong and quite dependable during everyday use. However, it would be good to know that the box the AirPods were in was damaged when they were delivered. Although this was somewhat of a letdown, it did not, however, have any impact on the AirPods themselves - both the earbuds and the charging case were in perfect condition and functioning without any problems. Therefore, I intend to take them back and get a new pair as a result of the packaging being damaged. The AirPods Pro (3rd Generation) are an outstanding upgrade and easily one of the best wireless earbuds I’ve used. I’m coming from the AirPods 3rd Generation, and the difference is honestly night and day—especially because of Active Noise Cancellation. Once ANC is turned on, outside noise is dramatically reduced, making music, videos, and calls feel far more immersive. Sound quality is noticeably improved overall. Audio feels richer and more detailed, with deeper bass that doesn’t overpower the mids or highs. Everything sounds clean and well-balanced. Transparency Mode is also excellent and feels very natural, allowing outside sound in without it feeling artificial. Comfort and fit are great, even during long listening sessions, and the controls are responsive and easy to use. Battery life has been solid and reliable throughout daily use. One thing worth mentioning is that the box the AirPods came in was damaged upon arrival. While this was disappointing at first, it did not affect the AirPods themselves—the earbuds and charging case were in perfect condition and worked flawlessly. That said, I do plan to exchange them for a new pair due to the damaged packaging. Overall, despite the packaging issue, the AirPods Pro (3rd Generation) exceeded my expectations. If you’re upgrading from the AirPods 3rd Generation or looking for premium wireless earbuds with excellent ANC, these are absolutely worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Outstanding Noise Cancellation, Comfort

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding Noise Cancellation, Comfort, and All‑Day Performance. I recently purchased the AirPods Pro 3 from Best Buy, and they’ve become an essential part of my daily routine. I use them primarily for travel, phone calls, and workouts, and they perform exceptionally well in every scenario. The active noise cancellation is impressive, especially during flights and commutes—it does a great job blocking out background noise and letting me focus on my music or podcasts. When needed, transparency mode feels natural and makes it easy to stay aware of surroundings without removing the earbuds. Call quality is another strong point. Voices sound clear and natural, and people on the other end consistently tell me they can hear me well, even when I’m in busy or windy environments. This makes them ideal for work calls and personal conversations on the go. For gym use, the fit is secure and comfortable. They stay in place during workouts and remain comfortable even after extended use. The sound quality is rich and balanced, with deep bass and clear mids that make workouts more enjoyable. Battery life meets my daily needs easily, and the charging case makes it convenient to keep them powered throughout the day. Overall, these AirPods Pro deliver premium sound, comfort, and reliability, and I’m extremely satisfied with this purchase. I would highly recommend them to anyone looking for top‑tier wireless earbuds. “Excellent value for the performance and quality you get.”

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    SOMEONE ELSE email connected to open box!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best experience!!! I ordered an open box and it's registered under someone else email. Now apparently the day has passed to return them.... Apple can't help me remove it even with the receipt! These fake returns hurt people like me. Possibly to report them lost or stolen to get a free pair...You should be ashmed!!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Connectivity

    Rated 5 out of 5 stars

    ⭐️⭐️⭐️⭐️⭐️ Best Earbuds I’ve Ever Owned!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded to the AirPods Pro 3, and they have completely exceeded my expectations. The sound quality is incredible — crisp highs, rich bass, and amazing clarity. The noise cancellation works perfectly, blocking out background noise even in busy places. They’re extremely comfortable to wear for long periods, and the fit is secure without feeling tight. The battery life is great, and the charging case is compact and convenient. Pairing with my devices was instant and effortless. These AirPods have improved my daily routine so much, whether I’m working, traveling, or at the gym. Absolutely worth it — highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    very good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Design & Comfort Similar to the previous version but slightly more compact. They come with different sized ear tips for a snug fit, and they still have the stem design. They feel pretty lightweight, but you get a better seal thanks to the more advanced ear tips, which help with both comfort and sound isolation. They’re also sweat and water-resistant (IPX4 rating), which is great for workouts. Sound Quality Improved Active Noise Cancellation (ANC) compared to the first-gen AirPods Pro. It blocks out more ambient noise, making them great for public transportation or loud environments. The sound quality overall is also a big leap. They support spatial audio and adaptive EQ, which tailors the sound to your ears for a more immersive experience. Bass is richer and crisper, with more clarity in the mids and highs, thanks to the improved drivers. Battery Life Apple has improved the battery life a bit. With ANC on, they last up to 6 hours of listening time (compared to 4.5 hours on the previous model). The charging case offers up to 30 hours of total listening time, and it also supports MagSafe and Qi wireless charging, so you have plenty of charging options. Features Personalized Spatial Audio: This feature adjusts the surround sound experience based on the shape of your head and ears. It makes music, movies, and shows feel much more immersive. Adaptive Transparency: This is an upgrade to the original transparency mode. It lets outside sounds in but can automatically adjust the level of outside noise, so you're not overwhelmed by loud sounds like construction or sirens. H2 Chip: This new chip inside offers faster performance and better sound quality. Touch Controls: They added volume controls directly on the stem, so you can swipe up and down to adjust the volume. It’s more intuitive than the older tap controls. Noise Cancellation The ANC has definitely been upgraded, reducing a wider range of background noise. It’s one of the best noise-cancelling earbuds out there right now.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Connectivity

    Rated 5 out of 5 stars

    Well worth the upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Apple AirPods 3 for a while now, and I have to say—they’re worth every penny. The sound quality is crisp and balanced, with surprisingly rich bass for such a small set of earbuds. The spatial audio feature really gives a surround-sound feel, especially when watching movies or listening to live recordings. They fit comfortably and stay in place even during workouts, and the shorter stem design looks sleek. I also love how seamlessly they connect with all my Apple devices—no fuss, no lag. The battery life is solid, and the MagSafe charging case makes topping off super convenient. Overall, these AirPods deliver great sound, a comfortable fit, and that effortless Apple experience. Definitely recommend them for anyone looking for premium wireless earbuds!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    LOVE IT.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t be happier with my purchase of the Apple AirPods Pro 3 from Best Buy. The sound quality is absolutely incredible — crisp highs, rich bass, and overall very balanced audio. The Active Noise Cancelling works amazingly well, especially on flights and in busy environments. It really creates an immersive listening experience. The new heart rate sensing feature is a fantastic bonus. It’s great to have that extra health insight during workouts without needing another device. They fit comfortably in my ears for long periods, and the battery life easily lasts throughout the day. Pairing with my iPhone was instant and seamless, just like you’d expect from Apple. The transparency mode is also super natural when I need to stay aware of my surroundings. Overall, this is a premium product that truly delivers on performance, comfort, and innovation. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Connectivity

    Rated 5 out of 5 stars

    Excellent

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned the AirPods Pro 1 and 2 in the past and was always very happy with them — but the new AirPods Pro 3 take things to another level. The sound quality is clearer, richer, and more immersive than ever. The noise cancellation is noticeably stronger, and the transparency mode feels incredibly natural. They fit comfortably, connect instantly, and the battery life is better than previous generations. Overall, Apple really perfected the experience with the AirPods Pro 3. Highly recommended!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste your money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't waste your money keep your airpod pro 2 these are nothing special the sound isn't better and the fit of the buds are terrible and not comfortable

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple's AirPods Pro (2nd generation) remain a top-tier choice for wireless earbuds in 2026, blending seamless integration with impressive audio tech. The adaptive noise cancellation is stellar, blocking out urban chaos while Transparency mode lets in ambient sounds naturally. Spatial Audio with dynamic head tracking immerses you in music or movies, especially on Apple devices. Sound quality shines with punchy bass, clear mids, and crisp highs, customizable via the EQ app. Battery life offers up to 6 hours with ANC on, extending to 30 hours with the MagSafe case. Touch controls are intuitive, and Siri integration is hands-free bliss. Personally, during a recent hike in the Texas Hill Country near New Braunfels, these earbuds drowned out the wind and cicadas, letting me focus on my podcast without missing trail markers. They stayed secure through sweat and dust—perfect for outdoor adventures. Pros: Excellent fit with multiple ear tips, water-resistant (IP54), wireless charging. Cons: Premium price ($249), and Android compatibility is limited without full features. Overall, if you're in the Apple ecosystem, these are a worthwhile upgrade for daily use

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broken charging port

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My AirPods after 2 weeks the charging port broke if you don’t plan on buying the apple insurance don’t bother

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Huge Upgrade – Absolutely Love These AirPods Pro 3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ll be honest, I was on the fence about getting the AirPods Pro 3. I already owned the AirPods Pro 2 and figured they were “good enough,” so I couldn’t imagine the new ones being much different. But the second I put them in my ears and ran the hearing test, I knew I had made the right choice. The sound quality jumped out at me right away—it’s richer, cleaner, and feels way more immersive. The noise cancellation is on a completely different level compared to the twos. With the Pro 3s, background noise almost completely disappears, which makes a huge difference when I’m listening to music, watching shows, or just trying to focus. Even transparency mode sounds more natural now, so it doesn’t feel like I’m missing out on what’s happening around me. Another thing I really love is the new ear tip options. The extra sizes make a big difference for comfort and fit. With the twos, I was constantly adjusting them during workouts or long calls. With these, I can pop them in and almost forget they’re there. They sit in my ears perfectly, feel lighter, and I can wear them for hours without any irritation. I don’t consider myself a big “tech person,” so I don’t throw around a lot of fancy terms. What I can say is these just work—and they work in a way that makes everyday things so much better. Music feels fuller, voices sound clearer, and I even noticed that phone calls are crisper on both ends. It’s just an all-around smoother experience. At first, I didn’t think I needed to upgrade, but now that I have them, there’s no way I’d go back. The AirPods Pro 3 are a huge step up from the previous version, and honestly, they’ve become something I use every single day without even thinking about it. If you’re debating whether they’re worth it, I’d say absolutely yes.

    I would recommend this to a friend
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