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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 1497 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,497 reviews
  • Rated 4 out of 5 stars

    The best headphones

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very comfortable and can be heard very well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple airpods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is working greatly for now and top quality product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wish it worked better for android

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, only complaint is that it doesn't show battery on android

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    AirPods new gen

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a huge improvement but definitely delivers on expectations

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bleh and bleh Best Buy too

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely not worth the hype not too many changes and has some annoying default settings Tried to return, but didn’t realize it was past the return period. Otherwise I would not be keeping this garbage.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    AirPods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bill deacons were good now can I get my free $400 gift card ? From Best Buy ?!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These are new benchmark!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple’s AirPods Pro 3 set a new benchmark for wireless earbuds, offering an exceptional blend of sound quality, comfort, and features. Sound Quality The AirPods Pro 3 sound excellent, with a rich, deep, and balanced bass that avoids bloat while still delivering impact. The midrange is clear and has a natural timbre, making instruments sound vivid and lifelike. Treble is extended yet smooth, with just the right touch of crispness to bring energy without veering into harshness. The soundstage is impressively wide and open for earbuds, and distortion is nonexistent even at high volumes—something that enhances both casual listening and critical sessions. Comfort & Fit At first, the new foam-infused silicone tips felt slightly unfamiliar, but my ears quickly adjusted. In fact, comfort over long listening sessions is excellent. The redesigned angle of the tips, paired with the foam material, significantly improves the fit compared to the AirPods Pro 2. They now stay firmly in place throughout my day, whether I’m running on the treadmill or eating lunch—two activities that previously caused the AirPods Pro 2 to lose their seal. Noise Cancelling & Transparency The noise cancellation is outstanding, capable of blocking out almost everything. Even with music at low volume, the outside world virtually disappears. Most of the improvements over the AirPods Pro 2 come in the midrange and treble frequencies, thanks to the foam tips, with slightly better bass attenuation courtesy of upgraded microphones. Transparency mode also sees meaningful refinement: my own voice sounds more natural to me, and ambient sounds come through with greater clarity from the added treble presence. Features & Controls Controls remain unchanged from the AirPods Pro 2, which is a good thing—they’re intuitive and responsive. The feature set is extensive, ranging from accessibility functions to the new heart rate sensor, which makes it possible to track workouts without relying on an Apple Watch or other fitness tracker. Battery & Charging Battery life now stretches to 8 hours on a single charge, a big upgrade that allows me to get through a full workday without interruption. A quick 5-minute charge provides up to an hour of playback, which is extremely convenient. The charging case supports USB-C, MagSafe, Qi wireless charging, and even Apple Watch chargers. Apple has also improved FindMy functionality, with precision finding now working at up to 50% greater range. Call Quality Call performance is excellent. Voice isolation technology effectively suppresses background noise, ensuring my voice comes through clearly on the other end, even in busy environments. Verdict Apple has truly outdone itself with the AirPods Pro 3. With top-tier sound, a more secure and comfortable fit, best-in-class noise cancelling, meaningful feature upgrades, and excellent battery life, these earbuds are a no-brainer for any Apple user.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ANC Masterclass: The AirPods Pro 3 Perfect the Qui

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having owned every generation of AirPods Pro, I can confidently say that the AirPods Pro 3 are the most meaningful upgrade yet. While previous models were excellent, the leap in Active Noise Cancellation (ANC) on this latest version is simply phenomenal. Apple has engineered what it calls the "world's best" in-ear ANC, and after using them on my daily commute, I'm a believer. The persistent rumble of the bus and the chatter of crowded coffee shops vanish almost completely, leaving me with a peaceful, silent sanctuary for my music. The enhanced acoustic seal, combined with advanced computational audio, does a remarkable job of blocking out an even wider range of frequencies than before. This was especially noticeable with higher-pitched noises, which were often a weak point for ANC in the past. Beyond the vastly improved ANC, the Pro 3 offers several key refinements. The new foam-infused ear tips and slightly re-engineered body provide a more comfortable and secure fit, which only helps to further optimize the noise-cancelling and audio performance. Battery life has also seen a nice boost, giving me more listening time on a single charge. If you're already using an older pair of AirPods, the temptation to stick with what you have is understandable. But if you value an immersive, distraction-free listening experience, the Active Noise Cancellation on the AirPods Pro 3 alone makes the upgrade well worth it. This is more than a small step forward; it's a giant leap for personal audio.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used my AirPods Pro 2 for probably 6-8 hours a day for the last 3 years, and after all that time, the battery was starting to go a bit - plus I just wanted something new, so I picked up the AirPods Pro 3 not really sure I'd notice much of a difference outside of the battery. Well, there is a noticeable difference in terms of sound and noise canceling -- although I'm not sure how much of it is due to new tech and how much is due to the new foam backed tips that fit and seal better, and thus provide better sound and noise canceling. Regardless of what is at work, you will notice a difference with music just flat out sounding better with better bass, clearer highs, and noise canceling being noticeable more effective. If you have AirPods Pro 1/2, just press in on the earbuds while they're in your ear, and that sound quality improvement you hear from the tighter fit, that's basically the improvement you'll get, but less muffled and more comfortable. Also the battery life is noticeably better than my 3-year old AirPods Pro 2, I haven't even run these new ones down close to empty yet, while with the old ones I'd do it almost every day - I'd say I'm getting double the battery life at the moment, probably somewhere around 6-7 hours I'd guess. Anyways, these are great - to me it was well worth it. If you're coming from the AirPods Pro 1, it's a no brainer, these are way better in every way, including comfort as the original Pro's didn't have the venting they added with the 2's - which is why I could stand to wear them for 4 hours at a time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpods 3

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having recently upgraded to the AirPods 3rd Generation, I can confidently say that Apple has once again raised the bar for wireless audio. Sound Quality: The sound quality is truly remarkable. With spatial audio and dynamic head tracking, the experience is immersive, making it feel like the music is all around you. Whether I'm listening to my favorite playlist or catching up on podcasts, the clarity and depth of sound are simply outstanding. The improved bass response adds an extra layer of richness to songs, while vocals remain crisp and clear. Design and Comfort: The new design is sleek and modern, fitting snugly in my ears without feeling intrusive. The shorter stem is a nice touch, and they look more sophisticated than previous models. I can wear them for hours without discomfort, thanks to the ergonomically designed shape. Plus, they come with a slightly more contoured fit that feels tailored for long listening sessions. Battery Life: One of the standout features is the impressive battery life. With up to 6 hours of listening time on a single charge and a total of 30 hours with the charging case, I rarely find myself worrying about running low on battery. The quick charging feature is also a lifesaver for those moments when I’m in a rush and need a quick boost. Features: The seamless integration with my Apple devices is another highlight. Switching between my iPhone, iPad, and MacBook is effortless, and the automatic device switching feature is a game changer. Additionally, the enhanced sweat and water resistance means I can take them on runs or to the gym without fear. Final Thoughts: The AirPods 3rd Generation truly embody what it means to be part of the Apple ecosystem—high quality, usability, and innovation all wrapped into one product. Whether you're an audiophile or just looking for a reliable pair of earbuds for casual listening, these are an excellent investment. Highly recommended for anyone looking to elevate their audio experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge Upgrade – Absolutely Love These AirPods Pro 3

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ll be honest, I was on the fence about getting the AirPods Pro 3. I already owned the AirPods Pro 2 and figured they were “good enough,” so I couldn’t imagine the new ones being much different. But the second I put them in my ears and ran the hearing test, I knew I had made the right choice. The sound quality jumped out at me right away—it’s richer, cleaner, and feels way more immersive. The noise cancellation is on a completely different level compared to the twos. With the Pro 3s, background noise almost completely disappears, which makes a huge difference when I’m listening to music, watching shows, or just trying to focus. Even transparency mode sounds more natural now, so it doesn’t feel like I’m missing out on what’s happening around me. Another thing I really love is the new ear tip options. The extra sizes make a big difference for comfort and fit. With the twos, I was constantly adjusting them during workouts or long calls. With these, I can pop them in and almost forget they’re there. They sit in my ears perfectly, feel lighter, and I can wear them for hours without any irritation. I don’t consider myself a big “tech person,” so I don’t throw around a lot of fancy terms. What I can say is these just work—and they work in a way that makes everyday things so much better. Music feels fuller, voices sound clearer, and I even noticed that phone calls are crisper on both ends. It’s just an all-around smoother experience. At first, I didn’t think I needed to upgrade, but now that I have them, there’s no way I’d go back. The AirPods Pro 3 are a huge step up from the previous version, and honestly, they’ve become something I use every single day without even thinking about it. If you’re debating whether they’re worth it, I’d say absolutely yes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit and Ergonomics The third-generation AirPods Pro exhibit a significant advancement in ergonomic design and ear tip material composition. Unlike the first-generation model, which required aftermarket memory foam tips to mitigate slippage due to perspiration, the updated silicone tips demonstrate superior retention within the ear canal. This improvement is likely attributable to enhanced surface friction coefficients and a revised geometric contour that promotes passive anchoring. The result is a secure fit even under moderate physical activity, addressing a longstanding issue for users with non-standard ear morphology. Noise Cancellation Performance Active Noise Cancellation (ANC) capabilities have undergone substantial refinement. The first-generation ANC implementation was functionally adequate but lacked depth and dynamic range suppression. In contrast, the third-generation model employs upgraded computational algorithms and improved microphone arrays, yielding attenuation levels that rival circumaural (over-ear) headphones. This positions the device as a viable solution for immersive audio environments and high-noise scenarios. Acoustic Fidelity Sound reproduction has been noticeably enhanced. The third-generation AirPods Pro deliver improved frequency response, particularly in the midrange and low-end spectrum, with reduced harmonic distortion and better transient handling. These improvements suggest upgrades in driver architecture and digital signal processing (DSP), resulting in a more balanced and high-resolution listening experience. Value Proposition At a price point consistent with the original release of the first-generation model, the third-generation AirPods Pro offer substantial gains in fit, acoustic performance, and ANC efficacy. For users upgrading from the first generation, the enhancements justify the investment. Comparative analysis with the second-generation model remains inconclusive due to lack of direct evaluation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrades if you own the previous gen

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I’ll start by saying I previously owned the AirPods Pro 2, and if you’re reading this. Chances are you owned the 2nd Gen AirPods Pro as well. The first thing I noticed when I opened the box is how similar they look and feel. But soon as I plopped them into my ears, they fit differently. In a good way! They feel more secure now. I didn’t have much issues with the fit before but they are definitely a perfect fit for me now. Noise cancellation is also noticeably better. It’s so good in fact that it is a little jarring until you get used to it. Don’t know how to explain it other than, it kind of makes your headspace feel a lil different lol. But then you get used to it. Sound quality is good, very good. They have a good range on the EQ. Mids and bass are present, while treble is clean and bright. Battery life is amazing. I’ve had them for about 2 weeks and I’ve only had to charge them fully about twice so far. I love the hearing aid function. I’m getting older, I work around airplanes so Ive lost some hearing. The AirPods Pro 3 are great as a hearing assist. I only use it when I’m indoors. I haven’t used the live translation much since I speak Spanish fluently already. But my buddy says that it works pretty good with his. Perhaps when I get to travel I will try it out! All in all, I’m glad i upgraded to these and would buy them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A solid upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One always has to deal with reviews from bots or AI whenever a new product like this comes out, which can muddy the waters when looking at product reviews. So, how do these new AirPods stack up? Really well, actually! Keep in mind, I went from an AirPods Pro 1 to the 3 model, so I can’t comment on how much of an upgrade these are from the AirPods Pro 2. That said, making the switch to these, I noticed a definite improvement in almost every category. Probably the most noticeable was the noise cancellation. I often wear these to the gym, and after using them there, I noticed these are much better at blocking out background noise, making it easier to listen to my music without having to turn it way up. The earbuds are a slightly different shape and fit more snug in my ears, which some people may not like, but it doesn’t bother me. As far as sound quality, again, these are a noticeable improvement. The dynamic range and sound stage are both better, which is a welcome change for any audiophiles out there. At the end of the day, these are still earbuds though, so you’re not going to get the same sound quality that you would from a fancy pair of over-the-ear headphones, but for the size and compactness, these really deliver! Again, keep in mind, I cannot say how much of an improvement these are from the AirPods Pro 2, but if you are looking to upgrade from the initial AirPods Pro, you’ll notice a huge upgrade. Perhaps the only downside of these is that you will have to upgrade to the latest Apple iOS (which is a big change from the previous version) before you use them, so keep that in mind when you purchase these. Otherwise, if that doesn’t bother you, these are worth giving a try!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great on android

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Android user review: I've switched to android for over year now. So for the android user looking for a review; here ya go. Noise cancelling is best in class at this price point. Comfort is top tier. Sound quality just depends on you. I still think these sounds like the pro 2s with maybe just a hair more bass. If you liked the pro 2s, they are the same. If you are coming from the pro 1s, this is a huge jump. Transparency mode is the best seen in any earbud still. Somehow even better than the pro 2s. These seem to fit in my ear better, but I didn't have any issue with the pro 2s. Comparing these to the Samsung pro 3 (i think that's what they are called)...honestly these destroy them in just about everything but audio quality and phone calls. On the samsung buds, those do alot better at talking to people in noisy environments but they arent as comfortable, the earbud stems are thicker and awkward to use. I haven't tried any of the new features if I'm honest cuz I am just assuming they are for iphones only but I didn't get these for that. In my opinion, the pro 2s were the best earbuds you could get on ios or android and now it's these. If you have the pro 2s, i dont think you need to upgrade. But for anyone else, this will be a huge jump for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This New Generation of AirPods is a New Experience

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My AirPod 2s were wearing out and the battery was degrading. So, it seemed like a good time to try out the new AirPod 3s. I knew the 3s had been slightly redesigned and the audio quality beefed up. But I was not expecting a big difference. I was very wrong. First, the 3s were reconfigured for a better ear fit. And it completely changed my AirPod experience. My old AirPods had occasionally popped out of an ear, and I was constantly shoving them back in. With the 3s, the AirPods fit snuggly and I don’t even think about them falling out. Huge upgrade. Second, the sound quality seems markedly deeper. Maybe it’s the better fit. But the bass is deeper. And the sound is less tinny, not that it was bad before. The AirPods are an indispensable part of my daily life. I wear them on long walks. I use them on Zoom calls at work. I pop them in to watch movies on my iPad on flights, and the noise cancellation is solid — although not as good as over-the-ear headphones. I’m genuinely impressed with the significant improvements in this new generation of AirPods.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods Pro 1 to Pro 3 ==> Excellent upgrade!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Upgrade I Was Waiting For - Truly Pro! Apple has absolutely knocked it out of the park with the AirPods Pro 3. As someone who uses earbuds all day, every day, these are a monumental leap forward. The Fit is Perfect: Right out of the box, the new design felt more secure. They nestle into my ear perfectly and create a fantastic seal. I've taken them on runs and to the gym, and they haven't budged once. You almost forget they're there. Noise Cancellation is Magic: The Active Noise Cancellation is on another level. The moment you put them in, the world just melts away. The hum of my office, the noise on the subway, the coffee shop chatter—all gone. It's like having a personal cone of silence. Stunning Audio Quality: Music sounds incredibly rich and detailed. The bass is deep without being muddy, and the highs are crisp and clear. I'm hearing new layers in songs I've listened to for years. Spatial Audio continues to be a game-changer for movies. Seamless Device Switching: This is the unsung hero! The connection switching is now instantaneous. I can be watching a video on my MacBook, and when a call comes in on my iPhone, it switches over before the second ring. No more fumbling with Bluetooth menus. It just works, flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Yet

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros New fit is even better. The new air flow port removes the tunnel effect from noise cancelling and makes using it for longer periods easier. The stereo sound stage is very well balanced. The sub bass is subtle yet present and makes music of all kinds just sound fuller and richer and more engaging. Audio books (voices) are crisper and easier to understand. The pro 2 had great sound and these somehow manage to improve it. Just magic!!! The noise cancellation is crazy good. I shut my car truck and had to check because I couldn’t hear it thunk and latch. Overall a great set of buds and an easy upgrade recommendation. Con’s Obviously the price. While they are absolutely worth 250$, it’s still a significant price point. You can get good sounding buds for a hundred bucks nowadays and keep the difference in your pocket. The response is slower than expected. Pushing play/pause has a noticeable delay, especially when you are in the audible app. It’s only like 2 seconds, but it’s enough to wonder if you miss pressed. Overall, a solid solid 9/10. An expensive set of buds that deliver on sound quality and technical performance while still providing easy use with comfort.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next-Level Sound

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the AirPods Pro 3 for a few weeks now, and they’ve quickly become my go-to earbuds for both work and workouts. The noise cancellation is impressive and really blocks out background sounds, whether I’m at the gym or traveling. The sound quality is clear and well-balanced, with solid bass that doesn’t overpower vocals. One of the standout features is the new heart rate sensing, which pairs perfectly with my iPhone and makes tracking workouts seamless. They connect instantly and switching between my iPhone, iPad, and MacBook is smooth. The case is compact and charges quickly, making them easy to carry everywhere. Comfort is another big plus with these AirPods. The different ear tip options helped me find the perfect fit, and they stay secure even during long runs or intense workouts. The transparency mode feels very natural, letting me stay aware of my surroundings when needed. Battery life has been excellent—I can get through a full day of use with music, calls, and workouts without worry. Calls are also crystal clear, and I haven’t had any issues with people hearing me. They may be a little pricey, but the performance and added health tracking make them worth it. Overall, these are a top-tier choice if you want premium sound, comfort, and smart features all in one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge Upgrade from AirPods Pro 2 — Worth Every Penn

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded to the AirPods Pro 3, and they’ve completely transformed how I listen to music and take calls. The noise cancellation is noticeably stronger than my AirPods Pro 2 — it blocks out background chatter and traffic noise better than ever. The sound quality is also improved, with richer bass and clearer vocals that make every song feel more alive. Battery life is another big win. I’m getting close to eight hours of listening time with noise cancellation on, which is a solid improvement over the previous model. The new ear tips fit more comfortably and create a tighter seal, so I can wear them for hours without adjusting. I also love the new health tracking features — being able to monitor my heart rate during workouts right from my earbuds is incredibly convenient. They’re lightweight, durable, and even hold up well during runs and gym sessions thanks to better water and dust resistance. Overall, the AirPods Pro 3 feel like a major leap forward from the Pro 2. They sound better, fit better, and last longer. If you’re on the fence about upgrading, I highly recommend it — these are easily the best earbuds I’ve ever owned.

    I would recommend this to a friend
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