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Customer reviews

Rating 4.8 out of 5 stars with 23020 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the product's ease of use, impressive tracking capabilities, and overall performance, often noting its excellent accuracy and convenient size. Many also appreciate its long battery life, simple setup, and good value for the price, along with its effective GPS and range. However, some users have found the sound to be a bit low and connectivity to be inconsistent. A notable limitation is its compatibility, which is restricted to Apple devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 872 Showing 17,421-17,440 of 23,020 reviews
  • Rated 4 out of 5 stars

    Carefully if you have to return for any reason.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, first pack I bought 3 out of 4 worked. Best Buy advised that you can only return all 4 or the serial numbers don't match up and you void the warranty. So had to uninstall the three, return all four, and get new four. These worked perfectly. Just keep that in mind if it happens to you.

    I would recommend this to a friend
  • Pros mentioned:
    Tracking

    Rated 4 out of 5 stars

    Amazing little device!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing little device to keep track of the things that matter the most!

    I would recommend this to a friend
  • Pros mentioned:
    Tracking

    Rated 5 out of 5 stars

    No more lost keys!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my wife to keep on her key ring. She’s always searching for her keys when we’re ready to head out the door and she thought this might make finding them that much easier. It’s worked great for us. She can just tell her watch to find her keys and we follow the audio alerts until we’ve located them. We’ll be adding some to our luggage the next time we travel for a little piece of mind and maybe adding one to our remote control as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    OK Tiles

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used them yet but looking forward to using them soon.

    I would recommend this to a friend
  • Pros mentioned:
    Tracking

    Rated 4 out of 5 stars

    Great Investment

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great investment! Provides the ability to track the things you may often lose or value most.

    I would recommend this to a friend
  • Pros mentioned:
    Tracking

    Rated 4 out of 5 stars

    Works

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work in remote areas. Works really well everywhere else

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as designed but..

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve purchased these two sets of AirTags as we were traveling over 13 hours away to South Korea. Even though I had some already changing the batteries didn’t make them work. However, did not know that there is a ban “FindMe” so it AirTags will not work in this country. Disappointed needed a disclaimer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the tag.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it! I have it pretty much attach to my wallet, my work keys, my car keys, and my motorcycle keys. Next up I’ll probably attach it to my husband… lol…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Air Tags

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived quickly and very well packaged. They work great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yesssss!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another Awesome product by Apple , I am Always losing my keys . I was on vacation last year in Destin Fl. Had reservations to pick up a boat, was on my way out couldn’t find my keys, had to cancel …..Want have that problem now! Thanks Apple !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Backpack

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this product for my 6 year old child’s backpack. Sometimes the AirTag takes a while to update the exact location. But overall the product works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airtag

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a must have. Especially for keys. I also use them for other things. Such as luggage and my officiating baseball bag.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not for dogs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this to keep track of a dog but it didn't seem to work unless it was near an iphone so instead we used it as a keychain tracker. works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just right

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As advertised, works as needed without being too large

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our air tags!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our air tags are very important to use when we travel. The only issue I have this time is I didn’t get my 3 months of apple TV @ music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used them for my trip to track my luggage and I’m so far happy with them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wallet Saver!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected for my wallet!! I really the functionality of the AirTag's Especially when you give your iPhone the permissions to notify you when you left something behind. The only thing is that I wish they were more flat. I only carry a Card sleeve as my wallet and add a little bulk of around 4 credit cards. Not a deal breaker but it would be more convenient if it was slimmer since I hate bulk

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Place them on appliance for new home build

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Placed and hid AirTags on appliances for new home build in case have looters come out and try to steal them .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Minus 10 Stars

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total waste of money. We have used Tile Trackers since they were released on the market for keys, pets, wallets, purses, backpacks, you name it. they work pretty well except that should the device be out of bluetooth range, you are counting on someone with the Tile app being near it to have it found. We own way too many iPhones, iPads, MacBooks, etc. and were thrilled that Apple released a tracking device. That is, until we bought eight of them. We should have just bought lottery tickets. Would have had a better chance of winning the lotto than finding something with these. How could Apple make a product this bad, when they weren't even innovating? Literally all they had to do was copy the Tile and then throw their weight of the ubiquity of the iPhone behind it. But no. 1. It appears you have to actually pick up the tag and tap it on the phone for it to be found. If I thought people would do that, a simple printed lost label would suffice. So much for any advantage there. 2. You cannot share tag between two people so Apple’s product is useless for tracking devices by multiple people in the house who might need to find an item or a pet who escaped. Tiles can be shared among multiple people in the house, so all if us can find anything 3. The volume is much too soft to be audible unless you are right in the same room. At that point the directions to the device finally work (the one new feature beyond Tiles) but simply being able to hear the device would have worked too -- and moreover would work from adjacent rooms, which the directions and too-soft AirTag do not until you happen to enter the right room. Apple support confirmed there is no way to make the volume louder 4. For it to work, you are required to use two-factor authentication on your phjone. I don't need that for my phone (unlike my brokerage account or bank), and Apple has made two-factor a constant annoyance if enabled so I don't want to use it. But unless you turn it on, you cannot add an AirTag. 5. Relative to all the above, this is small as it at least has a solution. But it is an extra annoyance that Apple couldn't even include a small loop or hole so it can be attached to your keyring, pet tag, or really anything else without buying a holder which is the same price again or more for each tag and makes the whole thing much bigger and cumbersome on my keys I have never been so disappointed in an Apple product, nor ever so amazed that a new product from a major company that simply needed to copy an existing product to succeed would miss the mark so badly. I WISH I had returned them. They are garbage. I am back to my Tiles (which also have replaceable batteries). I just hope they never get out of bluetooth range, or that others keep their Tiles (perhaps like me after trying the AirTag) so they are still found if they do.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Airtags

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to paired and additional security for my kids

    I would recommend this to a friend