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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 23027 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the product's ease of use, impressive tracking capabilities, and overall performance, often noting its excellent accuracy and convenient size. Many also appreciate its long battery life, simple setup, and good value for the price, along with its effective GPS and range. However, some users have found the sound to be a bit low and connectivity to be inconsistent. A notable limitation is its compatibility, which is restricted to Apple devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1098 Showing 21,941-21,960 of 23,027 reviews
  • Rated 3 out of 5 stars

    Mehhh

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won’t track when I’m not near it. So it didn’t work at Disney

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Needs improvement

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely wasn’t what I expected it to be. There are better tracking devices. Wouldn’t buy again.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Sound

    Rated 2 out of 5 stars

    Blah

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not loud enough to hear. No way to turn the volume up. No app to open and hit a button to find your stuff

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Must be close by

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don't have the range I was expecting. 75' in open, only about 10' w tag on a mower in an enclosed landscape trailer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's okay, not what I expected. Get's you close but not close enough to find your item

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Airtag has it’s own mind

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My airtag seems to come on when I don’t use the find me. I went to Best Buy. No help there

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Was expecting better from Apple

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well seemed like a great idea, but 2 of the 4 will not connect or state connected to another Apple ID so completely useless.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Hit and miss

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up the airtag but has since disconnected. Not as seamless as it could be.I learned it disconnected when I was trying to find my keys. Meh

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Air tag purchase

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I could give half a star. I placed this online order online came in two hours only to have young lady tell me the “pickers” haven’t picked it up. When asked whether or not I could pick it up and walk it to the register she said I would have to cancel the order “myself” through app. I walked to the back of the Valley Stream location in order to purchase and then cancel. I was ignored and the young lady that helped prior walking around telling people she is on break and can’t help them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t always work that well. Most of the time it’s delayed. I wished there are refresh option or something.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works good close

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great if you’re close to it. Not for GPS use

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    AppleID already linked

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came already linked to another apple ID couldn’t use and had to return it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Air Tag

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the last Apple Air Tag at Best Buy in Fairfield. Excellent customer service. I can’t review the product yet as it is a gift but every one I know that has one says great things.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could be better

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have difficulty with finding the exact location.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad but not great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery ran out too quickly and not great at locating items

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I was hoping for. You can't link an airtag to multiple accounts. Borrow someones keys with an airtag and you are constantly told that you have an unknown airtag with you. The max you can pause that notification is 24 hours , you can no longer say never alert on this specific airtag again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Tag it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as intended us for luggage keys wallet and many other items

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn’t always work.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I bought four of them because they were on sale and they worked most of the time. But would not buy again.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed in this apple product. Purchased this to keep track of my four grandkids at an amusement park. One of them fell apart within an hour and would not snap back together. The others were basically lost as soon as we separated. The application kept telling me to move around to locate the tag. By the time the tag was receiving a signal I had already located my grandkid.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its works ok, takes a bit and a few tries to update on the find my app. I thought it would work different, but overall pretty happy.

    No, I would not recommend this to a friend