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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 23027 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the product's ease of use, impressive tracking capabilities, and overall performance, often noting its excellent accuracy and convenient size. Many also appreciate its long battery life, simple setup, and good value for the price, along with its effective GPS and range. However, some users have found the sound to be a bit low and connectivity to be inconsistent. A notable limitation is its compatibility, which is restricted to Apple devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1100 Showing 21,981-22,000 of 23,027 reviews
  • Rated 2 out of 5 stars

    Not a Finished Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure why anyone would buy this. I use it but for an extreme reason. There are much better solutions that are a little more costly but you can get pinpoint location from them. This thing is a waste of time. Seems that the development wasn't fully thought out or management just wanted to get it out in the market before a competitor's product. Whatever the reason, it's not a finished product.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Battery life poor on this one!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second AirTag. First one is over a year older and battery is still good. Only had this one a few months and it stated battery low soon after purchase. And of course, return period just ended before we went to research exchanging it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Solid Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It Does exactly what it says it does. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Tracking

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Air tag s good to detect the location of my lost keys

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it to buy used item from Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item comes in plastic bag, and doesn’t work. After spending considerable time it comes out that battery is expired, went ahead to purchase a new battery and then install it and then it works. Not worth it to spend money and time to save few bucks, not going to buy again from Best Buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BEST BUY DID NOT DELIVER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS SUCKS BECAUSE I DID NOT GET THE ITEM. I DONT KNOW WHAT BEST BUY’S ISSUE IS OR WAS IN GETTING IT TO ME. SO I CANCELLED THE ORDER. WAITING FOR MY MONEY BACK

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Way to track important items!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! Super easy to hide in items that need to be tracked. Doesn't have LIVE tracking and isn't always immediate or up to date on the item. But it catches up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great way to keep track of important items

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! Super easy to hide in items that need to be tracked. Doesn't have LIVE tracking and isn't always immediate or up to date on the item. But it catches up.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing - only thee out of four worked

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bough the four pack. One worked fine. Used other one two times and got notice battery was low?? Exchanged for brand new battery and within a few days was dead again. Tried other two airtags in pack and other two didn't work at all.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Life Saver

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OK this is honestly the best thing ever because I lose my keys all the time. All you have to do is stick your Apple tag someplace on the device u lose all the time

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its okay they take a while to refresh

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its akright fir close items but not industrial things

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I expected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does not track well. To be able to locate your item, you must be within 20 feet of it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Air tag

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My apple air tag is ok for the proce. I wish the location would update quicker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comes in handy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently misplaced my keys and forgot i purchased. Also very loud, which helped a lot. Also bought one for my mom dor whenever she misplaaces or looses her keys.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Find Me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your forced to buy a pack when the supply for a single wasn’t available

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disconnecting issues

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to switch from the tile to the AirTag. AirTag consistently disconnects. I’ll get a notification on my phone that I left my keys at work when they are right in my hand. I put a new battery in and same results. Never had a problem with the Tile.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Not what expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t work half the time, and when it does work, it requires a device nearby

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Novelty, tons of limitations.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only works if it is near another Apple device that it can relay the signal on.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not practical; ineffective based upon my testing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty useless in my opinion. Just tried it out for about the 5th time and useless each time. I keep it in my car and when I go into a store and park in a different parking area, I tested it out to find the car's location. This "device" and it's ultra wide band bluetooth signal is a waste of money in my opinion. I had to get within 20 feet in my house, or 15 feet outside the house for it to tell me which direction the tag was located in. Silliness. I cannot see it finding a lost dog (or anything else) unless you (or maybe someone else with an Apple phone) iswithin 15 feet of the dog's collar!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Air tag review terrible lag time

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this AirTag to keep location for my 6year old. How ever there is a significant lag on this product and does not present in real time when in motion. There is typically an 8-20 minute lag when he is in moving in a vehicle.

    No, I would not recommend this to a friend