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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 23008 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers consistently note the product's excellent ease of use, reliable tracking, and impressive overall performance, often describing it as working "like a charm." Many also appreciate its impressive accuracy, long battery life, and simple setup, along with its versatile size and good range. However, some customers have raised concerns about the sound being a bit low, its limited compatibility with non-Apple devices, and occasional spotty connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 880 Showing 17,581-17,600 of 23,008 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Watch your luggage get on plane

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    Best Buy Employee
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] bought this air tag for my son. He's used it in his luggage and can watch his luggage get on the plane. Very useful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Functional, but long term improvements needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While Tile does have its perks over AirTags, these are integrated quite well into the Apple ecosystem. The volume could be louder when attempting to locate the lost content, and the ability to secure it to a keychain does require an additional keychain purchase. In all, v1 of this product lineup is good, but certainly has room for improvements.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Apple air tag

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a decent option. It really cool to use. I find stuff easier now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and nice people helping out and best products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've used it already. Helps to find lost items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. We use them in our luggage when we travel.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great Product- Horrendous delivery!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirTags are great. The reason for my 2-star rating is the terrible FedEx shipping used by Best Buy. For the fourth or fifth time, FedEx failed to deliver the package on the scheduled day and tried to blame me for their incompetence. On the tracking, they entered "Customer not available or Business closed" for the reason they didn't deliver on the scheduled day. I am not a business, and I have Ring video footage to prove that FedEx did not even drive by my house on that day, much less try to deliver the package. Best Buy needs to drop FedEx and stick with UPS.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    very good item

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] very helpful, helps me find my keys and it looks really cool

    I would recommend this to a friend
  • Cons mentioned:
    Sound

    Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Due to the fact it’s from Apple Expected a little bit better The sound should be louder too

    I would recommend this to a friend
  • Pros mentioned:
    Tracking

    Rated 4 out of 5 stars

    A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good if you loose stuff often. Works well like you think.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheaper at BEST BUY. GO BEST BUY!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am always losing and misplacing my keys and this product is so helpful so I can break this habit. It is also a better price at BEST Buy than at Target or Apple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These find my item tracker devices are reliable and useful. Great for keys, phones, wallets, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very handy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! I am a forgetful person and often misplace my keys and wallet, so these are great for locating the essentials when I need to leave the house in a hurry and don't have time to retrace my steps.

    I would recommend this to a friend
  • Pros mentioned:
    Tracking

    Rated 4 out of 5 stars

    Track luggage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I felt good knowing where my luggage was at all times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cheap tracker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use the tag for several items I want to keep track of. The longest update on location I’ve seen so far is 7 min. Having a newer iPhone comes in handy for the tracking, but still works great with older models.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Good Product

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Really good product! The only downside is once you’re 30 feet away or more, the device will disconnect and only show the last known location! But that’s to be expected since it’s Bluetooth, other than that works great! Updates the location Everytime I use the “Find My” app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool gadget!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with it till I just got over it! one more thing to look at for notifications. I think it is ok if traveling or on the Go with special needs etc..Daily use I was not impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top tier tracker experience

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best trackers available. Shame apple only sticks to themselves, it would be good product on all phone platforms

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Apple product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s Apple product. Of course it’s going to be awesome. Entire experience is awesome. And of course, like most, I wish the battery last longer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a gift for my brother. He loves it! He uses it in his wallet because he always is losing it.

    I would recommend this to a friend