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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 10264 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 484 Showing 9,661-9,680 of 10,262 reviews
  • Rated 2 out of 5 stars

    Lame

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t function like you think shows location every 30-45 min. Work constantly if not connected to a Wi-Fi network for some odd reason.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Dog tracking

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as a dog tracker for an escape artist.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Luggage tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Will be using for tracking luggage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Luggage Must Have

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for our luggage. Easy to set up with my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and intuitive like most Apple products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and works very well, no complaints!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So-so device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't work very well. Depends on people around you having an Apple device so it can utilize the network. Hasn't sensed when it's been forgotten and doesn't track location well.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. I use it trqck my headphones.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Had issues setting up but working fine now

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it took longer to set up than anticipated. I had to reset it several times to recognize our account/wifi/bluetooth. Now that it is working we are happy with it and a nice tool to help keep an eye on items that could get lost.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money, useless.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the biggest joke ever. Unless you are in a huge packed city, this isnt going to work. EVER. And I recently had to factory reset my ipad and now its gone and I have no way of getting this tag back on the ipad. Total waste of money, total joke and useless in every way.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I really hope this is a one off issue.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on May 6th, 2021 and had a hard time getting it to pair to my phone. Once I did it was ok for about 3 days and then acted like it was never paired to my phone. Reset it and re-paired it to my phone. Again after a few days same issue, except this time it took multiple times resetting it and attempts to pair before it would work. Happened again, replaced the battery, same issue and now telling me to make sure my Bluetooth was on and in range. Contacted Apple and went through their troubleshooting with them and was told I’d need to bring it in or send it in for repair. Ok I understand it’s inexpensive and all, but the repair charge is darn near the cost of just getting a new one. This is after owning it for six weeks (June 18, 2021). So not impressed.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Something is not tracking

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not quite what I was sold on. I was told this tag would be tracked on the phone within feet, but it is not that accurate. Also does not seem to work well or at all if it is moving (like my kids backpack or pet's collar.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    OHSNAP MEDIA

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These come in handy most of the time although would be even better if tracking had a wider coverage area. Would recommend for certain situations.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pointless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has only a 30 foot range. What is the point? If it's 30 feet away, pretty sure I can find it myself eventually. I'm rating it 3 stars because it is as advertised, I should have paid closer attention to the details.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good, but not great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was worried about how effective it would be given that it is via Bluetooth, but I am very happy with it so far. The biggest drawback is that you can only track the tag with one phone, so two people can't track the same tag.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Airtag

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t seem to really work I guess I don’t understand how to make it work. Not impressed and too expensive.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not what I expected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works if there is a clear view to it. I tried it in my car with it in the glovebox and it didnt work. I was going to use it to help find my car when parking in a ramp, but I guess that wont work.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Buyer Beware

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirTag works as advertised - this was purchased for my wife’s keys. What is not widely advertised - since we have our own Apple Id’s, I can NOT see her keys. I am very disappointed with Apple for this. We are in a family.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needs keyring hole to be a standalone product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As far as function it works great. They need to make the product a standalone product. Can believe you have to buy an accessory to actually make it useable. I don’t think it would’ve killed them to add a key ring hole.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not so good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps losing signal. Disconnects from phone. Had to rename it according to Apple and it still disappeared from the app. Can’t rely on it for what it is intended for.

    No, I would not recommend this to a friend