Customer Ratings & Reviews

This was the last Apple Air Tag at Best Buy in Fairfield. Excellent customer service. I can’t review the product yet as it is a gift but every one I know that has one says great things.

Easy to use and can hide easily for important personal belongings

Bought this because the price at the time was fair. I don’t like that it doesn’t give you live tracking (like with the iPhone). Only after 8 minutes does it refresh and show you its current location. I also don’t like that you can’t connect to more than 1 phone. Only one of us can view and track the tag.

GPS is not that accurate. Overall, it is an OK item….

Great product. My complaint is that you have to buy a seperate holder/strap to put it in Apple shoud include something for it to be attached to like luggage or a purse or keychain.

Not sure why anyone would buy this. I use it but for an extreme reason. There are much better solutions that are a little more costly but you can get pinpoint location from them. This thing is a waste of time. Seems that the development wasn't fully thought out or management just wanted to get it out in the market before a competitor's product. Whatever the reason, it's not a finished product.

Came already linked to another apple ID couldn’t use and had to return it

This is our second AirTag. First one is over a year older and battery is still good. Only had this one a few months and it stated battery low soon after purchase. And of course, return period just ended before we went to research exchanging it.

It Does exactly what it says it does. No complaints.

Air tag s good to detect the location of my lost keys

The item comes in plastic bag, and doesn’t work. After spending considerable time it comes out that battery is expired, went ahead to purchase a new battery and then install it and then it works. Not worth it to spend money and time to save few bucks, not going to buy again from Best Buy

I was scared at first because i thought anyone could add it to their phone but jts super secure and i have found it useful. I have it for my wallet and it does help out alot

My apple air tag is ok for the proce. I wish the location would update quicker.

Pretty useless in my opinion. Just tried it out for about the 5th time and useless each time. I keep it in my car and when I go into a store and park in a different parking area, I tested it out to find the car's location. This "device" and it's ultra wide band bluetooth signal is a waste of money in my opinion. I had to get within 20 feet in my house, or 15 feet outside the house for it to tell me which direction the tag was located in. Silliness. I cannot see it finding a lost dog (or anything else) unless you (or maybe someone else with an Apple phone) iswithin 15 feet of the dog's collar!

Got it specifically for the wife and just likes it a lot. The only flaw is the gracious ability to scratch EVERYWHERE.

Only works if it is near another Apple device that it can relay the signal on.

Can’t hear the sound. What is the point if you can’t hear it.

Pretty cool just wish it would connect faster to the phone when trying to find the item.

DO NOT BUY OPEN BOX DEAL. If you buy an open box deal your betting the person who returned it removed it from there apple ID. if they didnt there is no way to use it and you must return it to best buy. I was on the Phone with Apple for 2 hrs trying to get my open box deal to work.

Love these! Super easy to hide in items that need to be tracked. Doesn't have LIVE tracking and isn't always immediate or up to date on the item. But it catches up.