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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 10264 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 496 Showing 9,901-9,920 of 10,264 reviews
  • Rated 2 out of 5 stars

    Apple air rages not working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t think apple airtag works. We have been using them for keeping track of my dog.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    AirTag

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed with this. Doesn’t show updated location in Find My on my iPhone. As of now, it’s in my car and shows as “Last seen a week ago” when I’ve been around the air tag multiple times with my Bluetooth connected. A waste of money.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    II had a little problem with opening the battery but once I got over that hurdle, the user experience has been great

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Didn’t work for me

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it to track my son from school to home and it was not working as I was expecting so I ended up returning

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing functionality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed- tag cannot be shared within the family. So my wife can’t help me find my keys (with the tag) Hope Apple will change that … via Software update

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Airtagsss

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay but it doesn’t always update in time or just shows a general area

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Defective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not find my keys probably defected and disnt ever return it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Nope

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not a fan it lags sooo much in giving you an updated location, wouldn’t recommend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    air tag

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked it!! Very easy to find my lost thing, keys etc.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty simple. For some reason it was hard to connect to my device but eventually it connected. Great product!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast Shipping

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item shipped early so I could send it cross-country, where shipping wasn’t available, in time for Christmas.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The best and favorite.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device from Apple I do recommend my favorite

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not reliable for theft recovery or tracking

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Attached one of these to a foster dog who was going on a trial adoption because she was a flight risk. Adopter has an IPhone but tag would take over 24 hours to update location. Save your money for something else.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Housing Unit Detached

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Housing unit was detached. Don't know if airtag works. I will be returning. I bought as Open Box, excellent condition.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good. Stopped working after 2 days. Had to reopen n fix it

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 1 out of 5 stars

    Terrible range great interface

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great only if your within 10 feet. Better than tile of your already in the same room. As soon as your 10 feet or more away. The range is gone. Literally sAys cannot find the device. So Tile is the clear winner. Unless I got a defective unit. I had always used tile but was looking for more range. And I got 300% less range

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Necessary for Apple users.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for someone who loses things like keys of remotes. Battery doesn’t last as long as I would like.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No refresh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Location doesn’t refresh and gives you the location from hours ago. No accuracy at all.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Apple air tag

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesnt update enough takes an long time before it shows current location slow tracking

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Boo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will not connect to iphone even tried resetting it still nothin

    No, I would not recommend this to a friend