Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.8 out of 5 stars with 22955 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are delighted by the product's exceptional ease of use, straightforward setup, and impressive overall performance. They frequently praise its accurate tracking, versatile size, and long-lasting battery life, often finding it to be an excellent value. However, some customers have noted that the sound output is a bit low. Additionally, its compatibility is limited to Apple devices, and there are occasional reports of spotty connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1063 Showing 21,241-21,260 of 22,955 reviews
  • Rated 3 out of 5 stars

    Doesn’t allow family sharing.

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These would be great if they allowed family sharing. For some reason apple only allows 1 Apple ID to ping the device even if they are on the same family sharing plan. My wife and I can ping each other’s phones apple watches etc in the find my app but pinging each other’s air tags is not allowed. If apple changes this limitation then I will buy more. But until then they don’t work for families.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    So sad

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased in December and the batteries already dead in one or I assume it’s the battery that’s dead. It’s not working correctly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ehhhh

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    maybe i am just not sure how to actually use it. had trouble locating it most times,

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    useful but expected more

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    should come with some method to carry it. inconvenient that i need to go back to the store to get a tag holder.

    I would recommend this to a friend
  • Pros mentioned:
    Tracking

    Rated 5 out of 5 stars

    Works very well for tracking personal item

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to track my luggage during travel and it worked very well. The pairing with my phone was super easy and smooth

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very handy

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful, mainly if you often lose things......

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Tracking

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is good, but when it comes to tracking it never discovers properly. I always had problems in tracking. I would say it would be better if they improve the quality of tracking.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    OK

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works fine. reasonable price. should have more reasonably priced key chains and accessories to use with it. overall was ok.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great device!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These trackers are great, never lose your keys (wallet, purse) again. I wish they were a little smaller though.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    mediocre products

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought several airtags. They worked well for a few months but lately, some of them start showing problems. Out of five active items one will show empty battery even though it has a new one in place. Another airtag will not localize on “Find Me” app in real time

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Love them, except the dead batteries

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the air tags, but the batteries were doa. That’s the reason for 4 stars.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. It works great and does what I expected, but I wish the finishing is more durable and unscratchable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works well but limited range

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they work well but range seems limited to about 400ft if there is no other phones near buy to share location

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product-I used this to track my cat

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give 5 stars if the range is better and if my iphone doesn't need light to locate the AirTag..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Useful but expensive

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little bit overpriced but incredibly useful for keys and stuff

    I would recommend this to a friend
  • Pros mentioned:
    Tracking

    Rated 5 out of 5 stars

    AirTag

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product! great tracking device. i use it to track my wallet or my keys. overall great product. highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Life saving gadget

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! What a life saver! It is great for so many uses: from your keys to your wondering around neighborhood dog. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for my husband and me!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with how these air tags work. I have not had to search often—but when I have—it’s a comfort to know I can.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lost it in 2 weeks

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is super and started to like it but I lost it and can’t find it even with the app I can’t track it .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just okay - needs work

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised, but lacking two features - one important, one not so important. No geo-fencing - will not alert if you leave it behind. Something I've done a few time with my day pack. This one is important. Not elevation aware. I have a two story home. To test, I left my keys upstairs. The find my app points in the right direction in a 2-D perspective. Not as important, but kinda disappointing

    I would recommend this to a friend