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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 22965 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are delighted by the product's exceptional ease of use, straightforward setup, and impressive overall performance. They frequently praise its accurate tracking, versatile size, and long-lasting battery life, often finding it to be an excellent value. However, some customers have noted that the sound output is a bit low. Additionally, its compatibility is limited to Apple devices, and there are occasional reports of spotty connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1091 Showing 21,801-21,820 of 22,965 reviews
  • Rated 5 out of 5 stars

    Already useful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this because my husband got a new, smaller wallet with a tag spot on it. He was already losing his wallet all the time, I just knew getting a smaller wallet would be worse. He’s misplaced it at least three times and the tag takes him right to it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Abused by criminals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's cool, but it's being abused as a tracking/stalking device. Apple has been able to rein in bad behavior a little, but there are still many privacy concerns here.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Small and Sleek Tag

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tag. Notifies easily on the Apple Watch. Compatible with I phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good trackers, but they need an attachment hole!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great trackers with a huge network for locating lost items. Apple's refusal to include a hole for attaching these to a keychain without an accessory is blatantly user-hostile however. Bad apple!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Apple versus tile I think I’m going with the tile

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not sure if I like the tile or the Apple air tag better the thing I don’t like about the Apple air tag is the fact that you have to buy a holder and most of the Apple holders are $35-$70

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stopped working connecting to Find My on my phone and watch. Hopefully I'm going back to Best Buy to see if they can help me.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my kids they can’t even go as far as the front yard and it loses signal you’re not very good to keep track

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Apple air tags

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The air tags themselves are great. However, what I didn't like at all is that they can't be used for what one "loses" most often, like the AirPods case or glasses. There is no way to attach them.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mixed bag

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Apple design and look. If you are looking for real time tracking of your item, this isn't it... too much of a delay. If you are just looking to locate an item, it will meet your needs.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 2 out of 5 stars

    Wish It Updated More

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Got this with the intention of keeping track of my stuff when I am away for it but it doesn’t ping for hours on end.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not that useful

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frankly, I haven't found it all that useful. Even managed to lose a couple!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Smart tag

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this item is is great, especially if you forget your keys. However my battery died within two weeks and I can get it to open to replace the battery. However I still highly recommend!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money. So many better options out there

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth it. The range is terrible and it notifies everyone that has the app of your location if they’re in range. Creepy. However if you want it to find keys in the house I’m sure it would be great but leave it in the garage if you don’t want to be annoyed lol waste. Sooooo many better products avail

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good, but not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has limited effectiveness. At times inaccurate location, difficult to locate

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Not that useful.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not connecting other iPhones that easily. Buy it if you just lose staff at your house.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Updating issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The airtag for the most part workrs as described but there are issues with the locations updating on the app itself.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easier to find my

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now i could easily find my important bag or things nearby or let me know if i have left them somewhere

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Caution: unreliable/disappear from iPhone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At the 8 month mark I couldn’t find my keys. I was shocked to realize not a single one of the 4 air tags I thought were connected to my phone were discoverable. Set up after purchase, at some point they disappeared completely. This is a reported bug with updates, however there was zero warning. Who knows how long I’ve thought my things were protected when they weren’t. Highly recommend dbl checking your tags on your phone before realizing it once it’s too late. This is the first bad experience I’ve had with an Apple product. I plan to visit the Apple Store tomorrow. Even if I reconnect, they will no longer feel reliable. Kind of a waste.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    AirTag 4-Pack

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great and give you peace of mind. I once left home without my wallet w/ AirTag at home unintentionally, and I was notified by the time I got to the end of my block. And finding lost keys is no challenge for this awesome device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does exactly what it says

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good product that of course seamlessly links with everything Apple. Doesn’t have a built in GPS so it shows you the location of anything when there’s another iPhone nearby. If you’re in crowded areas it’s not that much of an issue.

    I would recommend this to a friend