Customer Ratings & Reviews

I bought the open box excellent AirTags. When I tried setting them up, two were dead. I went to buy new batteries for those two and one of the AirTags that were dead were already attached to another Apple ID. Customer support was not helpful at all throughout this whole process. I ended up reaching out to Apple for help because the Best Buy support was useless. Will not buy Apple products from Best Buy moving forward.

Pretty cool product for the pricepoint, especially considering Apple. I like the ping device feature.

I hate these. Clunky and hard to figure out how to use them.

Not what I was expecting for in tend of adding aharing the airtag for my family 4 iPhones

Ok but I don’t have much use for it right now. Cool enough though. I may have to actually give it a real shot.

Disappointed. Apple website says these have a range up to 1000 feet. The air tag on my car was not detectable when my car was 20 feet away under my deck and I was standing outside at the edge of the deck.

Product works but just sucked the battery was out on one of the items. Had to replace immediately

Had to return it because it was NOT android compatible that i could find. Would reccomend for Apple people

Just ok, it only lets you know where something is every 15 to 20 minutes, that sucks! So if you are tracking a backpack or an animal it will tell you where it is but be patient.

People were unreachable, and couldn’t help me with what I was looking for. It was almost like they were hiding.

Does not work as advertised. There is really nothing more to say.

Not bad. I was hoping they had actual GPS capability but unfortunately the only way for you to be able to find your lost item is if it comes in contact with another apple device.

Work as apple want it to work, just I don’t think everyone have an iPhone this days. So to get location you are at the mercy of other iPhones.

Doesnt always alert me when im away from my things i have placed air tags in

As some one that unfortunately is always loosing his keys, when apple announced this product i was exited. Although it works & looks great i’m unable to use it in my home. I have a house that’s about 3,000 sqft & when everyone’s home i’m able to easily track it because it connects with other iphones but when it’s only me it doesn’t work at all. It’s unable to connect, Only works 20 feet away from an iphone. I’m not even able to play sound. There’s no point in having this unless you are surrounded by iPhones.

Second one works…..the first one would not stay connected to my phone.

I thought I would like these better than my Tile, but having to purchase accessories to attach it to my keys is annoying. Plus, doesn’t have a button to find my phone.

Doesn’t work just I thought they would but still usable.

Not impressed! The Tile is louder and can help you find your phone (like a reverse find). You really need an iPhone 11 or 12 to get the precise location helper to work. Picking up my wife’s AirTag when she put it in lost mode to test what happens if I happened to have found someone else’s, I had to take the Apple silicon case off my iPhone 11 Pro to get the NFC to work (something I don’t have to do when checking out at a store).

Three stars because I bought these as gifts. I have no idea how useful they will be.