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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 22965 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are delighted by the product's exceptional ease of use, straightforward setup, and impressive overall performance. They frequently praise its accurate tracking, versatile size, and long-lasting battery life, often finding it to be an excellent value. However, some customers have noted that the sound output is a bit low. Additionally, its compatibility is limited to Apple devices, and there are occasional reports of spotty connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1093 Showing 21,841-21,860 of 22,965 reviews
  • Rated 3 out of 5 stars

    BB review experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were some delays in receiving the shipment. Updates were sent but could have been quicker and furthermore there was no explanation on why there were delays.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Unimpressed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe I'm using these wrong, but I'm on vacation and everytime I leave the rental, I get a text telling me I'm no longer with my luggage. Tiresome

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok item maybe

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GPS is not that accurate. Overall, it is an OK item….

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bummer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed them for my husbands wallet. They don’t work in his wallet

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Frustrating

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I followed the instructions to the letter, but I can’t locate it in my phone. I bought it so I could use it for travel.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This doesn’t tell you where you are located far away it does if it’s close

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This are so helpfull, i can get track to mykid puting this on watch do i know where is on the bus from the school to the house or anywhere and help her with her anxiety that she knows we will ve home before she gets home

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I expected

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does t really track using live gps… only connects to Bluetooth so I wax disappointed

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Its nice to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I could tell you how many times this has saved me. And I've had it for 3 months... Is buggy at times. Wish it could locate itself better at times!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Rural Area Spotty Coverage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We live in a rural area, so our iPhone cannot always locate the airbags.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are not as good as you would think. Range is very weak and had difficulty setting them up. Distance was unexceptable

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Late shipping

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took almost a month to arrive. They kept delaying my order. Nothing wrong with the airtags just was upset with the shipping delay

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as well

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fell off of my keychain and was lost the tracking did not help at all when i was trying to find it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good tag if you care

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work perfectly but I used for one year in my wallet but now is dead

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very convenient to have on your keys or in purse .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Air tags

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works ok. Not very accurate but updated in a timely manner but works.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Rickey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt work the way I thought it would. I feel ike i wasted my money just like other purchases from best buy

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Didnt work for us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for my kids to ware to school due to the transportation issues at their school. I wanted to make sure they were getting on the bus and to and from school. These air tags do not update in a real time manner. They would update hours after ther were at school and was around a bluetooth source. I ended up returning the product as it did not work for my needs.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Most dumpest product from Apple!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too bulky for wallet, no attachments for keychain, only 10m;30 ft range. Totally useless.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Expected better.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit disappointed. I thought these would make my life easy by telling me exactly where something is. But it doesn’t. Only tells me the last location it pinged. If I need to locate it I have to use my phone like a radar to then tell me if I’m hot or cold. I simply wanted an exact pinpoint location 24/7. Oh well.

    No, I would not recommend this to a friend