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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 22965 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are delighted by the product's exceptional ease of use, straightforward setup, and impressive overall performance. They frequently praise its accurate tracking, versatile size, and long-lasting battery life, often finding it to be an excellent value. However, some customers have noted that the sound output is a bit low. Additionally, its compatibility is limited to Apple devices, and there are occasional reports of spotty connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1094 Showing 21,861-21,880 of 22,965 reviews
  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    satisfied with my order plus free apple TV+ for 3 months.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Apple Tags

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The apple tags did not work. I purchased them for my luggage for a cruise and they did not show my luggage. I can't recommend them. I also purchased 2 packs and one pack needed batteries before i used them because one of the tags did not work.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Apple Air Tag 3 stars

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a helpful tool, but for some reason the accuracy of it's origin point is not so accurate. You have to continuously refresh the device to get location.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    only if needed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no problem the only thing is that the lid pops off easily but hard to put back on

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Poor customer service

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy these from Best Buy. One of the four didn’t work and they won’t replace it without having all four. Such a crock

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Mixed bag

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to track my pet when I let it roam around my yard. But it doesn't work in a way that lends itself to this purpose because you need to be within 50 feet of the pet to get detailed location data. Otherwise you're walking around aimlessly hoping you'll get close enough to pick up a signal.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Shipping charge issue

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product came as expected. However, checked invoice and was charged for shipping. Went to store to return if shipping was not going to be taken off, as ad stated free shipping. Resolved and now pleased.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used these to help keep track of my john deere commercial mower. As with any new technology (cell phone, gps, etc) some people are supposedly using them for nafarious reasons (stalking), so Apple put out an update making them fairly useless for tracking thieves because they can sound off and let the thief know they have a tracker. Would not have purchased them had i know apple was going to send out an update making them useless for my original intention.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little costly for a set of 4 but does the job and easy to pair with Iphone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as great as I thought

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost mine at work, it still shows it’s there but find my app can’t locate it :(

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not that fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish they worked faster. I can be a mile down the road before I get notified I left something behind. But the do work.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect gifting idea

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a perfect gift idea - got it on sale so it was an even better purchase

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mehhh

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won’t track when I’m not near it. So it didn’t work at Disney

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    AppleID already linked

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came already linked to another apple ID couldn’t use and had to return it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Air tag purchase

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I could give half a star. I placed this online order online came in two hours only to have young lady tell me the “pickers” haven’t picked it up. When asked whether or not I could pick it up and walk it to the register she said I would have to cancel the order “myself” through app. I walked to the back of the Valley Stream location in order to purchase and then cancel. I was ignored and the young lady that helped prior walking around telling people she is on break and can’t help them.

    I would recommend this to a friend
  • Pros mentioned:
    Tracking

    Rated 4 out of 5 stars

    My product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to keep up with kids and know where expensive belongings are

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the air tags in the package was defective and Best Buy would not replace it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good if used all thr time

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not my favorite. I got this because its suppose to work anywhere. If its not used for a while it beeps at you and battery dies.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Needs improvement

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely wasn’t what I expected it to be. There are better tracking devices. Wouldn’t buy again.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok tracker

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t show my items when I am not near them. I thought this “privately” pinged other apple products but I still haven’t seen that work.

    No, I would not recommend this to a friend