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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 22965 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are delighted by the product's exceptional ease of use, straightforward setup, and impressive overall performance. They frequently praise its accurate tracking, versatile size, and long-lasting battery life, often finding it to be an excellent value. However, some customers have noted that the sound output is a bit low. Additionally, its compatibility is limited to Apple devices, and there are occasional reports of spotty connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1095 Showing 21,881-21,900 of 22,965 reviews
  • Rated 3 out of 5 stars

    Bought to track pets

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The idea is good. The practicality of it isn’t. If the thing that the Apple tag is on is out of range, its useless. Not good for our needs.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Find your keys, etc.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard time finding your keys, purse, laptop bag, etc.? Use this handy apple tag and your Find My Phone App. Suggest getting the key chain or tag holder.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's okay, not what I expected. Get's you close but not close enough to find your item

    No, I would not recommend this to a friend
  • Cons mentioned:
    Sound

    Rated 2 out of 5 stars

    Blah

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not loud enough to hear. No way to turn the volume up. No app to open and hit a button to find your stuff

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Must be close by

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don't have the range I was expecting. 75' in open, only about 10' w tag on a mower in an enclosed landscape trailer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Airtag has it’s own mind

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My airtag seems to come on when I don’t use the find me. I went to Best Buy. No help there

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Was expecting better from Apple

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well seemed like a great idea, but 2 of the 4 will not connect or state connected to another Apple ID so completely useless.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works good close

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great if you’re close to it. Not for GPS use

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Mystery AirTags - what can go wrong

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorry, two of the Air Tags are not working anymore. They quit just after the one-year warranty ended! Two are still working :-)....

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BEST BUY DID NOT DELIVER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS SUCKS BECAUSE I DID NOT GET THE ITEM. I DONT KNOW WHAT BEST BUY’S ISSUE IS OR WAS IN GETTING IT TO ME. SO I CANCELLED THE ORDER. WAITING FOR MY MONEY BACK

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hit and miss

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up the airtag but has since disconnected. Not as seamless as it could be.I learned it disconnected when I was trying to find my keys. Meh

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Could be better

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have difficulty with finding the exact location.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t always work that well. Most of the time it’s delayed. I wished there are refresh option or something.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worthless - rarely updates

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these air tags to see when my kids leave school and when they get home, meaning they need to update reasonably often (every few minutes). However, they frequently go 30 or 40 minutes without updating, so I can't actually see where they are for a long time. This is in a suburban area that I'm sure has lots of apple phones around, so they should be getting picked up. Very disappointed and a big waste of money. DO NOT BUY!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad but not great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery ran out too quickly and not great at locating items

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Air Tag

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the last Apple Air Tag at Best Buy in Fairfield. Excellent customer service. I can’t review the product yet as it is a gift but every one I know that has one says great things.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I was hoping for. You can't link an airtag to multiple accounts. Borrow someones keys with an airtag and you are constantly told that you have an unknown airtag with you. The max you can pause that notification is 24 hours , you can no longer say never alert on this specific airtag again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Easy annual maintenance for business

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Batteries can be replaced manually once/yr to refresh Bought more so I can share the location of shared items for business reasons. Love these so much!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Tag it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as intended us for luggage keys wallet and many other items

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Air tags

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only use it once and we didn’t check in our luggage .

    I would recommend this to a friend