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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 22965 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are delighted by the product's exceptional ease of use, straightforward setup, and impressive overall performance. They frequently praise its accurate tracking, versatile size, and long-lasting battery life, often finding it to be an excellent value. However, some customers have noted that the sound output is a bit low. Additionally, its compatibility is limited to Apple devices, and there are occasional reports of spotty connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1098 Showing 21,941-21,960 of 22,965 reviews
  • Rated 2 out of 5 stars

    Fail

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have other Apple products which I love but the AirTag isn’t one of them. Got it for my daughter’s field trip but it wouldn’t show me her recent location. Wouldn’t update the location for about 30-45 minutes. All settings were as they should be.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not practical; ineffective based upon my testing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty useless in my opinion. Just tried it out for about the 5th time and useless each time. I keep it in my car and when I go into a store and park in a different parking area, I tested it out to find the car's location. This "device" and it's ultra wide band bluetooth signal is a waste of money in my opinion. I had to get within 20 feet in my house, or 15 feet outside the house for it to tell me which direction the tag was located in. Silliness. I cannot see it finding a lost dog (or anything else) unless you (or maybe someone else with an Apple phone) iswithin 15 feet of the dog's collar!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Sound

    Rated 2 out of 5 stars

    Barely any sound.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t hear the sound. What is the point if you can’t hear it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Needs improvement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's okay doesn't really get that close as you would think.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I excepted

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, this does t work as good as I thought, it show tell you right away that you have left the item behind

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it specifically for the wife and just likes it a lot. The only flaw is the gracious ability to scratch EVERYWHERE.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does not work if it is not connected to a phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasn't what I expected I returned it the next day

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad not outstanding.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty cool just wish it would connect faster to the phone when trying to find the item.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Eh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok. You have to be somewhat near for it to work.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Make the tracking better

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are ok it’s kinda hard to find the items on the location

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    lasted for 2 months

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of 2 of the airtags, One went dead after 2 months. Best Buy told me that there is nothing that they can do because it is after return date. After doing some research I found that this is common. Which I find unacceptable when they advertise that it will last for, at least, a year

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too much cost and bad service at best Buy no recomended

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works better than a tile

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work okay. I got them to track cars on our lot but they aren’t that great for that. Better for lost keys.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It works long distance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sometimes gets stuck in locations that it’s not in

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Same day delivery that showed up few days late

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we ordered AirTag, it was promised to be delivered the same day. As this was a present that we could give and our family could have used it next day to track their luggage and Car, we were eagerly waiting for the delivery. We got an e-mail that evening saying that our package was delayed and will not be available for delivery that day and no delivery date was given. It was a big disoppintment!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Air tag

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay. Need to read directions to make sure I’m using it properly. Doesn’t want to show movement

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste your money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t waste your money. This tracker is so delayed in its time anywhere from 30 minutes to hours of delay in ones location.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Apple air tag

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don’t update on find my app often. They don’t match the description of capabilities it claims under description on any site including Apples website. Supposed to be used for gpa and tracking devices but was told by Apple that’s not what they are meant for…. Just make sure you do your research to make sure these are right for you

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never recieved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never recieved my package and when I called I was supposed to have a replacement ready for pick up at the store but it appears that never happened either. Door dash delivered to the wrong address and left a photo of a home that was not mine

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average, sometimes it does not work.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works but sometimes my iPhone could not find it and I have to re-start my iPhone to find the AirTag.

    No, I would not recommend this to a friend