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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 22965 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are delighted by the product's exceptional ease of use, straightforward setup, and impressive overall performance. They frequently praise its accurate tracking, versatile size, and long-lasting battery life, often finding it to be an excellent value. However, some customers have noted that the sound output is a bit low. Additionally, its compatibility is limited to Apple devices, and there are occasional reports of spotty connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1099 Showing 21,961-21,980 of 22,965 reviews
  • Rated 1 out of 5 stars

    Apple Air Tags Aren"t working !!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was told by employee that the Apple Air Tag could work with an Android phone. Have not been able to get it to work!!!!! Really disturbing !!!!!! Went to the Apple store and they were not at all helpful !!!! Apple is so proprietary they make me sick !!!!!! I need to find something for someone who keeps loosing their belongings !!! i will return to your store for suggestions or an exchange !!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tile products are more advanced , apple tags still needs improvement

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Unreliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes I’m able to track, but not very reliable.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    great product, poor quality on best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am having to return this item. fully aware that this item was an open box purchase, but I have to return it because it’s linked to someone else’s apple ID and I can’t use the product. slightly frustrating best buy did not fully inspect this used item before allowing someone to purchase it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    does what it says it does.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for what it is made to do. - 1 star as this could have been more equipped to mount on its own rather than buy accessories. Also, due to the fact it notifies someone if traveling along with them, it may undermine theft tracking if it lets the thief know an airtag is traveling with them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very useful for me. Does not work with iPhone 11 or older for any distance past twenty yards.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Instructions

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does as its designed to do but a little vague on operating instructions.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is ok, was hoping for more accuracy, as I wanted to locate my spouse in department stores.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Air Tags

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple air tags were purchased to keep track of dogs and a car. They have worked excellently. There have been no issues in activating them.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Never could figure out.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could never figure out how to pair this to my iPhone. It wanted two factor security and I couldn’t figure that out with my phone. I do have a iPhone 14 now so probably should try it again.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Sound

    Rated 1 out of 5 stars

    Buyer’s Regret

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed! No way to attach this to anything unless I buy another item to put the AirTag into. It does not fit well in a billfold with no coin compartment. And worst of all, the chime from it is so low, it is nearly impossible to hear and there is no way to turn up the volume.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the air tags had a dead battery so I had to buy a new one immediately. The information is not as specific as I’d expected regarding my luggage location and once the information was incorrect.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for people who lose things!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my mother who loses everything! Also you can find great accessories to put in your wallet, hang to a purse, etc. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool technology. I purchased a 4 pack for my father. He keeps them on random items, which is exactly what he needed. Highly recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Technology concern

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought these were fully safe but they ping off any iPhone nearby so could be an issue.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung Smart Tags are better! No key chain ring, Apple makes you buy the holder for $30 extra!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Apple AirTags

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these AirTags on my dogs and cat. It doesn't give an exact location, but I can track them if they wander off my property (it's 1 acre.)

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this but sometimes it says it doesn’t have connection. Not really sure why

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Arrived with a dead battery!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tag came inoperable, the average consumer would have went into a rage, panic, or headed to the nearest Best Buy to return. I stayed calm replaced the battery and it has worked seamlessly. I’ll continue to monitor before the return window closes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great if you lose things

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a habit of misplacing my keys around the house this works great to locate them quickly in the find my app, the sound is loud enough to help find them but not crazy annoying my only knock against this is that it isn’t very wallet friendly and is bulky in a bifold or trifold wallet

    I would recommend this to a friend