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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 22966 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are delighted by the product's exceptional ease of use, straightforward setup, and impressive overall performance. They frequently praise its accurate tracking, versatile size, and long-lasting battery life, often finding it to be an excellent value. However, some customers have noted that the sound output is a bit low. Additionally, its compatibility is limited to Apple devices, and there are occasional reports of spotty connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1100 Showing 21,981-22,000 of 22,966 reviews
  • Rated 4 out of 5 stars

    Great if you lose things

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a habit of misplacing my keys around the house this works great to locate them quickly in the find my app, the sound is loud enough to help find them but not crazy annoying my only knock against this is that it isn’t very wallet friendly and is bulky in a bifold or trifold wallet

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cannot share

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple really failed in not being about to share airtags, with family members.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Note worth the price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works the same as other tag finders. Only plus is that it’s connected better with my iPhone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for IOS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is great about. One small grime I have is that I wished the location updated more often when I don’t have the tracker with me. I put them on our family car keys and sometimes I can’t see where the keys are even if they are with my family since it takes a while to update.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    AIRTAG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work with my phone. If you don’t have an iPhone 11 and up it won’t work with precise location

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not useful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't find it is useful. Because it have to be upgraded

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even as a 23 year old, it’s not very intuitive to use but great service from Best Buy!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    need tech help

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perhaps is my lack of tech knowledge but I have not been able to see/track my airtag

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Reviewing for points

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reviewing for points. It’s a gift that hasn’t been opened yet. In stock at my local Best Buy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just another item apple want u to pay for their name, yes i bought by the brand but wasnt that good

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works O.K.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up but not much range until it starts looking for a network.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Poor customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t work, I believe I got a defective one and the associate in the store didn’t let me exchange it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked that I could track this, but I couldn’t get the proximity sensor to work so I returned it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mash

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Best Buy and I love how much they helped me out with getting thease at a lower price

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not recommend❌

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works in general but only when your beside it. Maybe it’s just mine but when I try to use it from a distance it says no signal or something about there not being any light when there is. Isn’t the whole point supposed to be to find it wherever it is, however far it is?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    AirTag

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use AirTags on a multitude of items. It is something I rely on and never thought that I would. Purses, backpacks, keys you name it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Did the job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went on a trip and tagged a few items to make sure we didnt forget them and it worked really well. Only gripe is that it wouldnt notify us until we were a good distance away. The find it app doesnt have a distance adjustment so its usually too late until you are notified.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Airtag

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More of a novelty buy, haven’t really had any “real world” uses for it yet

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Brand new with dead battery’s

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my trip and while we were in the trip the battery’s died on 2 of them so it did not help us. Just really bummed because they were brand new.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good, not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They aren’t as accurate as I hoped. They do still give me a general location though.

    I would recommend this to a friend