Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.8 out of 5 stars with 22966 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are delighted by the product's exceptional ease of use, straightforward setup, and impressive overall performance. They frequently praise its accurate tracking, versatile size, and long-lasting battery life, often finding it to be an excellent value. However, some customers have noted that the sound output is a bit low. Additionally, its compatibility is limited to Apple devices, and there are occasional reports of spotty connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1101 Showing 22,001-22,020 of 22,966 reviews
  • Rated 5 out of 5 stars

    Best purchase ever.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the four pack to give to my siblings for Christmas and kept one for myself. I love how you can place them anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air tags

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Christmas gift for my grandsons I also bought the air tag wallet and key holder Im sure they will be just as happy as I'm.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    BEST BUY SCAMMED ME

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scam, they don’t work at all, DO NOT TRUST BEST BUY REFURBISHED

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    apple air tag

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    complicated to set up. needed better installation and use instructions.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Don't count on it.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My minor daughter was traveling alone overseas. I thought this would help her/and us keep up with luggage. When needed in Germany and Czech Republic they simply could not be found. Worthless.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good but no volume controls

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but volume is way too low. You can’t hear it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I expected this be. Only shows live location when at home or very close to you.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Apple tag

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with it but it should come with a holder you shouldn’t have to buy it separate

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Keeping tags of items

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    apple delivers with this Airtag kit of 4 units, a nice way to keep track of important items such as my keys, my wallet, my suitcases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Car Finder

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to synch with you phone. Save time and the stress by placing one in your car in case you forget where you parked it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I would wait for next gen.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are great starter items but come one, the accessories cost more than the items themselves. we can get bulk discount for buying more than 1 airtag, but no discounts and the loops. just greed at this finest. I love apple products but until they provide a better option or at least include the loop, seems like a waste for now.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    New airtag does not work

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Airtag arrived as promised 12/5 but I did not open and try to use it until today. It does not work.I changed the battery. Still doesn't work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gud

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Airtag helps me keep an eye on my keys at all times. When I lose them I play a sound and it chimes in the place they’re at

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Apple AirTag

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked first day set up. Stopped working on trip home. Called Apple and did troubleshooting-reset, new battery etc. Defective Need to make appt at Apple Store an hour away for replacement.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Yep it works

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s just like the tile but apple. We use them For finding lost things and it works

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Thank twice and compare with Tile products

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the tiles and when comparing the two I assumed incorrectly, that the airtag would come with double sided tape or something. To attach to your keys you need a $30 accessory. Also, you can't slip it in your wallet. I purchased one keychain and now the other 3 are still sitting in the package.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great tracker

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these for my wallet and keys. I did find that the battery died pretty fast on my keys. Not sure what that's about.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy From Best Buy

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the AirTags for Christmas presents online. Easy ordering and fast delivery. Recommend buying them from Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost perfect

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about the Apple AirTags except for one thing…you cannot share the Find My with family members. It would be nice for my wife and I to be able to see where the car key is rather just me since I was the primary person to set up the AirTag.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    AirTags

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work not so great sometimes the location is not very accurate. We purchased four had to return them because we’re not satisfied.

    I would recommend this to a friend