Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.8 out of 5 stars with 22966 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are delighted by the product's exceptional ease of use, straightforward setup, and impressive overall performance. They frequently praise its accurate tracking, versatile size, and long-lasting battery life, often finding it to be an excellent value. However, some customers have noted that the sound output is a bit low. Additionally, its compatibility is limited to Apple devices, and there are occasional reports of spotty connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1104 Showing 22,061-22,080 of 22,966 reviews
  • Rated 2 out of 5 stars

    Worst $100 I gave to Apple :(

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Members of my Apple Family Sharing plan can't see my AirTags and I can't see theirs. We can see each other's phones, watches, other apple devices. But we can't see each other's devices that are actually meant for tracking. HUGE swing and a miss. Worst $100 I gave to Apple :(

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Useless if you’re trying to track a lost pet!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are absolutely useless if you are using them to track your lost pet. I bought these in the hope of being able to find one my dogs if one of them got lost. I couldn’t find one of my dogs. Fortunately he was out in the yard just where I couldn’t see him. But I found out that if you’re not within 5 to 10 ft of your pet you cannot track them. So basically it’s useless unless you’re standing right on top of them. I thought maybe it was a fluke, but I tried it on every one of my dogs and the same message popped up. It said they could not be tracked because they were not close enough.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Apple let me down

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not compatable with macOS only IOS make sure you have an iphone to use this. I thought i could use it with my macOS.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Gave as a gift and they loved it. 4 in the set so they can use on many items

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great if it works

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if I received a defective product or something. It worked perfectly with the paired iPhone to locate this AirTag. I tried to leave this item alone with another iPhone that was not paired. The "AirTag Found Moving With You" alert was never received.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Found it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the perfect gift! I have a friend that constantly loses things. Keys wallet etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for a Christmas present so I really haven’t been able to check how they work yet

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Doesnt work

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesnt work well for kids that dont have a phone or other internet connected device

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Returned Them Already

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not worth the money. I returned them already. You have to be very close to even find your item and the directions to find your item are often wrong. I was very surprised that this was an Apple product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Airtags

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd edition - Better to hold off until next release.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent gift

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and excellent to use to attach to dog collar and track if they get loose.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buy Tile

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke in less than a week of having it. I had it in my backpacks front pocket, i lost my backpack and wehn I tried to use it for the 1st time it was not working. Luckily a friend found it and when i looked for the tag it was broken, just pulled apart. Not even cracked.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome !

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are excited to use our tag! I gave this to my son in law. He owns several of these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Forever

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Apple AirTags and the pack of 4 was perfect for Christmas gift giving!!!

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Wait for apple to update their system.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need four airtags to track two items so both me an my wife can see the location. I wish apple would update their system to work like life 360 or findmy to where multiple people can track a single item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Key chain

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great But the key chain is not the best It unlocks a couple of times n falls

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got kids in school great item

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for tracking kiddos when bus is late!!!!!!!!

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    2 broken Airtags

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 airtags that weren't working, try changing the battery but nothing. Took it to Apple since with BestBuy I couldn't solve it

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    AirTags

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a little confusing at the beginning because instructions letters were so small that I couldn’t read it, it took me a little but after that it was done. Is good to know where your personal stuff are.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air tag

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works like it’s supposed to, price point is high though but it an Apple product.

    I would recommend this to a friend