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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 22966 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are delighted by the product's exceptional ease of use, straightforward setup, and impressive overall performance. They frequently praise its accurate tracking, versatile size, and long-lasting battery life, often finding it to be an excellent value. However, some customers have noted that the sound output is a bit low. Additionally, its compatibility is limited to Apple devices, and there are occasional reports of spotty connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1109 Showing 22,161-22,180 of 22,966 reviews
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    poor product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it doesnt work and i live to far to return ot right now

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Air tags

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There not as good as everyone says they are. The air tag never gives a location. If you don’t have Bluetooth or good signal it doesn’t work. Definitely not worth the money

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    AIRTAG - Single Tag

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can buy a 4 pack and it is less expensive along with the clips. It is disappointing there is no ability to stick to devices that won't allow anything to clipped on.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    !!Apple alerts Thieves they can disable them!!!!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What is the point of a tracking device for theft recovery on your bike, backpack, stroller, purse, etc if the thieves are Alerted to the presence of it and can DISABLE IT???????? I have since had to go replace all of these with Tile’s. Since there is zero point to air tags that support criminals getting away.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Tag

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Tags are a great way to locate lost items.—-

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air tag

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my wallet i always forget were ileave it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't work. Had to return it. I can't link it to my Apple account because it was linked to the former user.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Not perfect but helps track items

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Range seems poor in the house but if the apple tag is in range of any iphone it will update its location. Definitely makes it easier to find lost items.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had higher expectations. Can’t track the AirPod unless you’re literally within like 20ft of it/the item it’s on, defeats the purpose.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Useless for dog tracking

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useless for my purpose. Hung off dog’s collar to keep track of her outdoors, but wouldn’t catch the Bluetooth signal unless I was within 30-40 feet. Might work better in a crowded area where it had many I-phones close together, but not useful in woods or even a suburban neighborhood.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    don’t buy it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this thing suck it doesn't work for dogs if there out in a field it has to be right by an iphone to update we’re it is

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Would be great if it worked

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased one of these in used - excellent condition. Usually I have zero issues with gently-used items from Best Buy, but this one is a dud. I’ve tried resetting it, it won’t even make a sound. No, I will not go buy another battery just to test it out, I shouldn’t have to buy a battery when it’s supposed to be in “excellent” condition.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put on the bags that in my mom’s car. She was out has an iPhone with WiFi and Bluetooth on. It took 45 minutes to find. Not what I was told they would do. Would auto update if I was in car but why would I want to know where something is if only update if I am near item.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not exited

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works only when an iphone is near. Location sometimes takes hours to show location.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome but miss the phone from the tile

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work well with apple products but does not signal the phone like the tile. The tile has a function that can ping your phone but the AirTag does not

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Didn’t work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing never worked. Pure trash. It was a waste of my money. I will pick one up at Apple.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Annoyed

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it didn’t tell my boyfriend I was tracking him and help him find it sheesh

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a little disappointed that the battery didn’t last very long, needed replacement battery twice in one year….

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good. Stopped working after 2 days. Had to reopen n fix it

    No, I would not recommend this to a friend
  • Cons mentioned:
    Sound

    Rated 1 out of 5 stars

    Not very loud

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer tile brand over this. You can hear the tile better than this.

    No, I would not recommend this to a friend