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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 22966 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are delighted by the product's exceptional ease of use, straightforward setup, and impressive overall performance. They frequently praise its accurate tracking, versatile size, and long-lasting battery life, often finding it to be an excellent value. However, some customers have noted that the sound output is a bit low. Additionally, its compatibility is limited to Apple devices, and there are occasional reports of spotty connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1111 Showing 22,201-22,220 of 22,966 reviews
  • Rated 2 out of 5 stars

    Can't find it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We lost it the same day it was purchased and can't find it a month later.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Devise would not sync with phone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it to place in car for trip to Mexico and could not pair it with phone at all. Made multiple attempts and devise would not sink with phone. Because of Best buy poor refund service( not enough time to return) was not able to exchange device and im stuck with a useless piece of metal.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Limited Utility

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device has a very limited use and very limited range. It is also dependent on your iPhone other iPhones being very near it in order to tell you where it might be.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Air Tag

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far my product is working well. It helps me find items that I have misplaced.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    AirTag

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed with this. Doesn’t show updated location in Find My on my iPhone. As of now, it’s in my car and shows as “Last seen a week ago” when I’ve been around the air tag multiple times with my Bluetooth connected. A waste of money.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Apple tag

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This apple product is in my opinion, a waist of money, poorly made and i threw mine away. Keep on loosing connectivity

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wouldn’t buy again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work the greatest as one might think they would

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Apple air rages not working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t think apple airtag works. We have been using them for keeping track of my dog.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Airtagsss

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay but it doesn’t always update in time or just shows a general area

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Lost and found

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps my parents in their old age to keep track of things

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT PURCHASE FROM BEST BUY!!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT PURCHASE FROM BEST BUY!!!! I purchased an open box item in supposedly 'Excellent Condition' but all the airtags had low batteries. I tried to save a penny and planet and ended up spending more on replacing the batteries. Contacted BestBuy but there was nothing they can do to help. Dishonest about the condition of their products and provide no support! You lost my business!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Can be disabled by the thieves

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So then what's the point, if i put it in my bag and they steal it, bag's gone forever, just beware before buying

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple Air Tag is a horrible product. It is NOT a GPS system. You have to be with 40 feet of the device. If what I was looking for is with 40 feet, I would not need an Air Tag. Stupidest device ever made.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Defective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not find my keys probably defected and disnt ever return it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Could be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They kinda suck they work when they want and if your reception sucks they don’t work at all even if its one inch away from your phone

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    II had a little problem with opening the battery but once I got over that hurdle, the user experience has been great

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Didn’t work for me

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it to track my son from school to home and it was not working as I was expecting so I ended up returning

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not feasible for the real world.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good concept that won’t help you find your item in a real world situation. Only works if you are near the tag to begin with. It also depends on other Apple devices to work if it is left far away. For instance, if you attach it to your keys and accidentally drop them in a parking lot, you can only track it if there is an Apple device near by. I also had a friend place it somewhere in my house. Was not able to locate it without some hints from my friend. Definitely returning them ….

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Nope

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not a fan it lags sooo much in giving you an updated location, wouldn’t recommend

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 2 out of 5 stars

    Item good, but open box not

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Air tags overall are great. I got open box and one was still connected to an old account

    I would recommend this to a friend