4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.8 out of 5 stars with 22966 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are delighted by the product's exceptional ease of use, straightforward setup, and impressive overall performance. They frequently praise its accurate tracking, versatile size, and long-lasting battery life, often finding it to be an excellent value. However, some customers have noted that the sound output is a bit low. Additionally, its compatibility is limited to Apple devices, and there are occasional reports of spotty connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1112 Showing 22,221-22,240 of 22,966 reviews
  • Rated 1 out of 5 stars

    Not reliable for theft recovery or tracking

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Attached one of these to a foster dog who was going on a trial adoption because she was a flight risk. Adopter has an IPhone but tag would take over 24 hours to update location. Save your money for something else.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing functionality

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed- tag cannot be shared within the family. So my wife can’t help me find my keys (with the tag) Hope Apple will change that … via Software update

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Haven't really exercised long distances, but testing in the area and at home, they work great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    The best and favorite.

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device from Apple I do recommend my favorite

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simple

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty simple. For some reason it was hard to connect to my device but eventually it connected. Great product!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Pricey... not too special

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking but overpriced. It however fits in the Apple eco system if youre already heavily invested.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Fast Shipping

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item shipped early so I could send it cross-country, where shipping wasn’t available, in time for Christmas.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Air tags

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that one of the air tags doesn’t work so I’m going to take it back to the store

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buy it somewhere else! Amazon!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered on 03/25/2025 and its 04/15/2025 and still has not been shipped...So I cant tell you what I think of the item :(

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Get Tiles instead!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awful. They do not track very accurately and they can’t reverse track like the Tile trackers. I have definitely gotten better use out of my Tile trackers. These are junk.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy! Access is limited to only one Apple ID , you cannot share air tag location with another Apple ID

    I would recommend this to a friend
  • Best Buy Employee

    Rated 1 out of 5 stars

    Terrible range great interface

    |
    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great only if your within 10 feet. Better than tile of your already in the same room. As soon as your 10 feet or more away. The range is gone. Literally sAys cannot find the device. So Tile is the clear winner. Unless I got a defective unit. I had always used tile but was looking for more range. And I got 300% less range

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Necessary for Apple users.

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for someone who loses things like keys of remotes. Battery doesn’t last as long as I would like.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No refresh

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Location doesn’t refresh and gives you the location from hours ago. No accuracy at all.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Apple air tag

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesnt update enough takes an long time before it shows current location slow tracking

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do nkt shop here. They are incompetant

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned a appliance and they are rood and unhelpful. Always want you to call corporate for belp!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This air tag won’t work, when i set it up it worked for couple of days and now it’s always telling me that the air tag it’s home when it’s in one of our cars in other words, it always tells me that it’s home when actually is not, wry disappoint it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Maybe wait a bit on these...

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing will probably get better with updates, but for now it is just way too inconsistent and not always accurate.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Boo

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will not connect to iphone even tried resetting it still nothin

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    wrong product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was not able to have devise work with another cell phone other than apple

    I would recommend this to a friend