4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.8 out of 5 stars with 22967 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are delighted by the product's exceptional ease of use, straightforward setup, and impressive overall performance. They frequently praise its accurate tracking, versatile size, and long-lasting battery life, often finding it to be an excellent value. However, some customers have noted that the sound output is a bit low. Additionally, its compatibility is limited to Apple devices, and there are occasional reports of spotty connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1116 Showing 22,301-22,320 of 22,967 reviews
  • Rated 1 out of 5 stars

    Poor Packaging

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was already paired to a device. I understand it was open box excellent, but the box that the AirTag came in was all destroyed. If I was at the store and saw it like that I would NEVER buy it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Failed tracker

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible. It didn’t work. Wanted to use it as a tracker on a turtle. It appeared to be working when I set the turtle loose and after I had gotten some distance and the turtle was out of sight found out that the tracker wasn’t working and the turtle is lost!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DOES NOT WORK

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trash. Can never be found on the iphone. In the off chance your iphone does find it, it's probably not accurate.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Set up

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was difficult to set up without proper instructions

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Lost

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cover got loose and lost it , so it’s no good to me

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage product from Apple

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost useless device. These are not even getting detected in 20 feet range. Do I need to keep in my pocket to get detected by phone in my hand?? What is garbage these are. Not expected from apple. Very disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    What is this..1 month?

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working a month later! Past return date! Tried everything online

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    H

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The order has not arrived yet, even though I ordered it on the 16th of this month. Please tell me what is the reason for this delay

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It works for you, but it also works for the thief

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give this product 1 star because it defeats its purpose by alerting the thief that the owner's airtag is traveling with them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Refurbished Air Tag didn't work

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought not one, but two refurbished Air Tags. I thought I got a great price for both of them. But they did not connect to my iPhone 11. Both were returned for a full refund.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Total Rip-off

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unlike tile you must purchase a airbag keychain holder in order for this to work with your keys. That case is $35 a piece so the true cost of this 4 pack airbags is $239 - thanks Tim Cook, I will be returning these and buying the tiles

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    AirTag

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never got this AirTag to work properly, it wouldn't register with the phone. Not sure if I would purchase again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good tracker

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not acutely it tells you it is close but it’s. It only shows me it location when I’m at home do not recommend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Air tag

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Air tag will not notify Apple iPhone near tag and will not play sound. Get error message

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Apple tag

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told by a best buy employee that it was tracked by sattelite nomatter where it is but the only way it works is if other iphone devices are near it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as a thought . I need to have it on Bluetooth in order to find my thing . Just give you the last time it was close to you and that’s it . There is no way to find it if anyone steal my thing .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mad in Tipton

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was terrible I ordered this for a present and it never came I kept checking and it says it was processing I’m mad

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bulky and usless

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly its build quality is fine, but its just oversized and to low of volume. Tile is a far supeior product to me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Needed to replace batteries

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried to connect airtags but received error saying that batteries low and needed to be replaced. Returned to Best Buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Airtag

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never recieved. Till this day it says fedex delay in

    No, I would not recommend this to a friend