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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 22967 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are delighted by the product's exceptional ease of use, straightforward setup, and impressive overall performance. They frequently praise its accurate tracking, versatile size, and long-lasting battery life, often finding it to be an excellent value. However, some customers have noted that the sound output is a bit low. Additionally, its compatibility is limited to Apple devices, and there are occasional reports of spotty connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1119 Showing 22,361-22,380 of 22,967 reviews
  • Rated 1 out of 5 stars

    Sol

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase to Apple Music code. Apple code won’t work per Best Buy I’m sol.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Skillets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pans are very light/thin/cheap--I would not have purchased had I been able to see them in the store.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not what i expected

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not do what i thought it would do, i dont like that it takes too long to update the location

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bummer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I placed it inside a car to keep track Of locations of my wayward teen. It set off an alarm which defeated the whole purpose of the purchase.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not what I thought it was

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this was going to be like a GPS locater... it's not. The location only updates when a iPhone is near the AirTag and has bluetooth on.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BAD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is no real time and sometimes take days to get you the address

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This product is no good for me

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got me caught up  this product is no good for me. He may be good for someone else.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery issue so item was Returned but best buy won’t refund

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wouldn’t connect to my iPhone.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return them because none of them would connect to my iPhone. I switched them for another 4 pack and those would not connect either.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not latch on. Seems broken, not enjoyable……..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not that great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This things are very limited. They need an Apple device nearby in order to work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Last purchase from Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible. Best Buy has changed all its policies, making Amazon a better and safer deal. Stay away from best buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bought new but was given a refurbished.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one I received had already been opened and used. Had to return it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not what i expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    location is not always up to date . It notifies people when theyre araound it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    never ordered

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never ordered this item I don't know what your up to by saying I ordered this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Apple AirTags

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple AirTags do not work. They lag in time and your car will be on the other side of town and you will not know it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not waste your money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible!!!!!!!!! This is everything but accurate!!!!!!!!!! I do not recommend this device at ALL !! Pls don’t waste ur money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not delivered

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not delivered and bb is refusing to refund or reship

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tryed to connect to my phone and all 4 said they needed to be charged/new battery

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Delayed status updates

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok. The app doesnt promptly update with location.

    No, I would not recommend this to a friend