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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 22972 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are delighted by the product's exceptional ease of use, straightforward setup, and impressive overall performance. They frequently praise its accurate tracking, versatile size, and long-lasting battery life, often finding it to be an excellent value. However, some customers have noted that the sound output is a bit low. Additionally, its compatibility is limited to Apple devices, and there are occasional reports of spotty connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1148 Showing 22,941-22,960 of 22,972 reviews
  • Rated 5 out of 5 stars

    Mornings on a Montana ranch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using these to pack our luggage. Considering extra uses for them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very pleased

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was delivered very fast and i think my grandsons will llove them

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the money, buy another brand.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual for apple, late to the party and overpriced. Many other companies have been making this product for years and at a much better price point. Save your money and this and buy a competitor.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Just buy Tile, not worth the extra $$$

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read the reviews here. They look cookie cutter and bought… LOL... Don’t waste your money, they are okay for locating things directly in your area. (Same room) Besides that, the Bluetooth barely connects and you find yourself holding your iPhone to the sky praying for a signal to connect to the Airtag. The Bluetooth capabilities need to be highly upgraded for these to be worth the money. The ARE NOT with this current version. Just buy the cheap tile, works all the same. I can’t even connect to my car in an open mall parking lot… and I have the darn Tag right on the dashboard. Still doesn’t connect until I get right up by my car… Yikes

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Open box was year old

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an open box. Stopped working after 2 months, found out it was year old out of warranty. No help from best buy off course. Apple said you were screwed by best buy. They gave me a discount and I bought new from them for $20. Thanks apple and never buying from best buy crap company.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    air tag

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we bought a air tag yesterday and sadly we had return to Best Buy cause it was defective but still recommend this

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Open box deal a dud

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought "open box" for about $10 less than full price, but all of the batteries were dead, which would have cost me more than $10 to replace.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these as a gift for my daughter. She had requested them. They arrived on schedule. When I researched them, I discovered many uses for them.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Joe Mucha

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It may not be the AirTag, but it seems either Frontier or Comcast internet is terrible in my area and no one wants to fix the internet in this area

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    ONLY ONE PERSON AT A TIME CAN TRACK THESE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    READ THIS IF YOU ARE TRACKING YOUR PET. YOU CANNOT TRACK THIS WITH MORE THAN ONE PERSON AT THE SAME TIME. My wife and I use Tiles to track our pets, we put them on their collars. With Tile, we can both track them. Even our house sitter tracks them with his phone when we are gone. But Apple does not allow this, which makes NO SENSE. I called Apple support and they specifically told me Airtags cannot do this. Totally useless. Returned.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I should have listen the 1% negative review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only wasting money but you will be very disappointed buying this item, usless. It takes forever to refresh for the right location that is even if you lucky it works to begin with. I don’t believe this product belongs to apple.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not receive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since it has not been delivered yet, I cannot give a review except of service received when I chatted with a rep on-line two days ago. I was told they would be re-shipped and would receive an email indicating they were shipped. Have not gotten any emails.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    worst apple product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad product. when i replace battery it wont even show up on findmy. have to reset, even then it wont connect says blue tooth error. dont ever buy this garbage product unless you want to spens an hr trying to fix it every time battery needs to be replaced

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sucks!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 4 pack 1 of them every person with an I phone could ping it and see everywhere we were driving on the map. And other one worked great for about 2 hours than stopped! The other ring randomly apple cannot reboot. Or fix any issues at that! I would not recommend this device too complicated and a pack of 4 they all suck!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their customer service is completely incompetent never again. I do not recommend shopping here.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    spotty and inconsistent updates

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirTag often wont update for hours at a time. for instance today it hasn't updated in 9 hours.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Would not pair with "find my phone"

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paired with my phone, but would not be recognized by "Find my phone". Re-set battery and tried again. This time would even pair with my phone at all. But that's okay. As long as it says "Apple" it's automatically great

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Store issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to go to store 4 times because system wouldn’t let me have my items that I ordered and paid for. Worker said it hadn’t been approved even though I ordered 7 hours before had for same day 1-hour pickup.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waiting, waiting, waiting and waiting.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery time is terrible. It was held up in Memphis TN for about a week and took 3 days to reach Armarillo TX, at this rate i should be receiving by February 2022. I know i should of just purchased them from AMAZON.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    useless against theft

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If someone steals your belonging you won’t be able to track the thief because he/she will get notification and therefore be able to disable the AirTag. It’s a waste if you need it for theft protection.

    No, I would not recommend this to a friend