Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 23038 reviews
(23,038 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the product's ease of use, impressive tracking capabilities, and overall performance, often noting its excellent accuracy and convenient size. Many also appreciate its long battery life, simple setup, and good value for the price, along with its effective GPS and range. However, some users have found the sound to be a bit low and connectivity to be inconsistent. A notable limitation is its compatibility, which is restricted to Apple devices.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Terrible Experience
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Their customer service is completely incompetent never again. I do not recommend shopping here.
This review is from Apple - AirTag (1st Generation) - 2021 - Silver
No, I would not recommend this to a friendRated 1 out of 5 stars
spotty and inconsistent updates
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The AirTag often wont update for hours at a time. for instance today it hasn't updated in 9 hours.
This review is from Apple - AirTag (1st Generation) - 2021 - Silver
No, I would not recommend this to a friendRated 1 out of 5 stars
Would not pair with "find my phone"
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Paired with my phone, but would not be recognized by "Find my phone". Re-set battery and tried again. This time would even pair with my phone at all. But that's okay. As long as it says "Apple" it's automatically great
This review is from Apple - AirTag (1st Generation) - 2021 - Silver
No, I would not recommend this to a friendRated 1 out of 5 stars
Store issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to go to store 4 times because system wouldn’t let me have my items that I ordered and paid for. Worker said it hadn’t been approved even though I ordered 7 hours before had for same day 1-hour pickup.
This review is from Apple - AirTag (4-Pack) (1st Generation) - 2021 - Silver
I would recommend this to a friendRated 1 out of 5 stars
Waiting, waiting, waiting and waiting.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery time is terrible. It was held up in Memphis TN for about a week and took 3 days to reach Armarillo TX, at this rate i should be receiving by February 2022. I know i should of just purchased them from AMAZON.
This review is from Apple - AirTag (1st Generation) - 2021 - Silver
No, I would not recommend this to a friendRated 1 out of 5 stars
useless against theft
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If someone steals your belonging you won’t be able to track the thief because he/she will get notification and therefore be able to disable the AirTag. It’s a waste if you need it for theft protection.
This review is from Apple - AirTag (1st Generation) - 2021 - Silver
No, I would not recommend this to a friendRated 1 out of 5 stars
AirTag
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This AirTag doesn’t work how I was expecting it to I use it in my car basically to track car but if my phone is not near car it says can’t detect location
This review is from Apple - AirTag (1st Generation) - 2021 - Silver
No, I would not recommend this to a friendRated 1 out of 5 stars
Missing item.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never got the item in question. Still can't find a way to contact Best Buy that doesn't involve calling them.
This review is from Apple - AirTag (4-Pack) (1st Generation) - 2021 - Silver
I would recommend this to a friendRated 1 out of 5 stars
Poor Tracker
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only works about 1/3 of the time, one day it tracks the next day when gone it says it’s at the house, the following day it tracks
This review is from Apple - AirTag (4-Pack) (1st Generation) - 2021 - Silver
No, I would not recommend this to a friendRated 3 out of 5 stars
gift list item
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gift for daughter and her husband. They wanted some, so not much to say beyond that. I'm sure they'll be glad to get them.
This review is from Apple - AirTag (4-Pack) (1st Generation) - 2021 - Silver
No, I would not recommend this to a friendRated 1 out of 5 stars
Piece of junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn’t connect to Bluetooth after multiple attempts. Waste of $25.
This review is from Apple - AirTag (4-Pack) (1st Generation) - 2021 - Silver
No, I would not recommend this to a friendRated 1 out of 5 stars
Dont buy if you aren't single or have kids
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fact you can't share them with other members of your family to track common items renders them nearly useless for me, I can't recommend.
This review is from Apple - AirTag (1st Generation) - 2021 - Silver
No, I would not recommend this to a friendRated 1 out of 5 stars
It sucks
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are not accurate at all I wish I could have return them. Waste of money
This review is from Apple - AirTag (1st Generation) - 2021 - Silver
No, I would not recommend this to a friendRated 1 out of 5 stars
Doesn’t connect
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Impossible to connect to iPhone. I tried troubleshooting all types of ways and nothing worked.
This review is from Apple - AirTag (1st Generation) - 2021 - Silver
No, I would not recommend this to a friendRated 1 out of 5 stars
Same as Tile nothing new
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Same as Tile nothing new. Just someone else had to copy Tile. Hahaha
This review is from Apple - AirTag (4-Pack) (1st Generation) - 2021 - Silver
No, I would not recommend this to a friendRated 1 out of 5 stars
Beru long update position
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes more than 35 minutes. Not for dog and kids safety
This review is from Apple - AirTag (1st Generation) - 2021 - Silver
No, I would not recommend this to a friendRated 1 out of 5 stars
Junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worse thing I ever bought.. they only track if a phone is next to them
This review is from Apple - AirTag (4-Pack) (1st Generation) - 2021 - Silver
No, I would not recommend this to a friendRated 1 out of 5 stars
Useless
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The first Apple product I have bought and found to be completely useless.
This review is from Apple - AirTag (1st Generation) - 2021 - Silver
No, I would not recommend this to a friend