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Customer Ratings & Reviews

Model:
MX542LL/A / MX542AM/A
SKU:
12202497
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Customer reviews

Rating 4.8 out of 5 stars with 23042 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the product's ease of use, impressive tracking capabilities, and overall performance, often noting its excellent accuracy and convenient size. Many also appreciate its long battery life, simple setup, and good value for the price, along with its effective GPS and range. However, some users have found the sound to be a bit low and connectivity to be inconsistent. A notable limitation is its compatibility, which is restricted to Apple devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1094 Showing 21,861-21,880 of 23,042 reviews
  • Rated 1 out of 5 stars

    Unusable - can’t attach to items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These might have been nice if there was some way to attach them to the items I wanted to use them for. I bought a separate item to place each one in to attach to keys so I wouldn’t lose them but they were never delivered & Best Buy refused to refund my money or send them. So I have unusable AirTags.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Product Returned cause wife didn't want it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemed like a real good idea for a xmas present for my wife but she didn't think so. Never opened the box.

    I would recommend this to a friend
  • Pros mentioned:
    Tracking

    Rated 2 out of 5 stars

    The trackers

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its okay, does what is expected and stalk whomever you need to keep tabs on and their whereabouts.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Sound

    Rated 1 out of 5 stars

    Good luck hearing what you are looking for

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a huge disappointment. Apple should know better and do better. You can barely hear this AirTag when you are looking for it. I bought it for a clever dog who likes to hide in the house and sleeps so hard that he cant hear us calling him. If it doesn’t ring loud enough to hear it then what’s the use of having it? I still can’t find him. This is a failure by Apple.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Needs a holder

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Good quality. Should not have to buy something to put it in. That is the only reason I gave it 4 stars

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    OK

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t figure out how to update location of tagged item. I also think its kinda ridiculous if others can detect tag. I placed one in each of my vehicles because one was almost stolen, walked “in” when a dude was in car attempting to steal. The unfortunate part is I loaned out the car, the dude was able to find tag and turn it off by removing the battery. So much for tracking my vehicle.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    How do you loose a trackable device?!?

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a little disappointed in item. Lost my AirTag that fell out of holder and whoever found it was able to take the battery out of it so it was able to be located. Good thing that I didn't lose my keys because ended up not be trackable. Apple needs to come up with a better solution. Pretty bad when you can't track a trackable device. It did work good when you were able to locate the item. It did take you right to the area where it was but still something different needs to be done.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Like the size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to help find my keys I did try to connect to my phone and it won’t connect tried quite a few times

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mrs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does not work in long distance, i recommended for short distance only1 to 5 miles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You know you need this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd recommend this AirTag to keep track of important items (keys, suitcases, etc.) that you tend to lose. They are not to be used to track your pets though. I wish the batteries are rechargeable and their cases are cheaper. I'd buy a pack of 4 next time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Creepy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These creepy little things allow people to track you. If you have an Android phone, you won't even know it. Be careful. Also ridiculous over priced.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good trackers, but they need an attachment hole!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great trackers with a huge network for locating lost items. Apple's refusal to include a hole for attaching these to a keychain without an accessory is blatantly user-hostile however. Bad apple!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Already useful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this because my husband got a new, smaller wallet with a tag spot on it. He was already losing his wallet all the time, I just knew getting a smaller wallet would be worse. He’s misplaced it at least three times and the tag takes him right to it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Abused by criminals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's cool, but it's being abused as a tracking/stalking device. Apple has been able to rein in bad behavior a little, but there are still many privacy concerns here.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No discretion

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If someone with iPhone or tablet get close to it tag will notify about been close to it. Worthless!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    meh

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought them out of paranoia w/ air travel and now i'm not so sure they'll do that much good honestly...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Apple versus tile I think I’m going with the tile

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not sure if I like the tile or the Apple air tag better the thing I don’t like about the Apple air tag is the fact that you have to buy a holder and most of the Apple holders are $35-$70

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Alright but not what I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality but you have to be within certain range to track where your item is, disappointed

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stopped working connecting to Find My on my phone and watch. Hopefully I'm going back to Best Buy to see if they can help me.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Apple air tags

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The air tags themselves are great. However, what I didn't like at all is that they can't be used for what one "loses" most often, like the AirPods case or glasses. There is no way to attach them.

    No, I would not recommend this to a friend