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Customer Ratings & Reviews

Model:
MX542LL/A / MX542AM/A
SKU:
12202497
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Customer reviews

Rating 4.8 out of 5 stars with 23042 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the product's ease of use, impressive tracking capabilities, and overall performance, often noting its excellent accuracy and convenient size. Many also appreciate its long battery life, simple setup, and good value for the price, along with its effective GPS and range. However, some users have found the sound to be a bit low and connectivity to be inconsistent. A notable limitation is its compatibility, which is restricted to Apple devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1097 Showing 21,921-21,940 of 23,042 reviews
  • Rated 3 out of 5 stars

    Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This doesn’t tell you where you are located far away it does if it’s close

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Late shipping

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took almost a month to arrive. They kept delaying my order. Nothing wrong with the airtags just was upset with the shipping delay

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are not as good as you would think. Range is very weak and had difficulty setting them up. Distance was unexceptable

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I expected

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does t really track using live gps… only connects to Bluetooth so I wax disappointed

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not as well

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fell off of my keychain and was lost the tracking did not help at all when i was trying to find it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Rural Area Spotty Coverage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We live in a rural area, so our iPhone cannot always locate the airbags.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Didnt work for us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for my kids to ware to school due to the transportation issues at their school. I wanted to make sure they were getting on the bus and to and from school. These air tags do not update in a real time manner. They would update hours after ther were at school and was around a bluetooth source. I ended up returning the product as it did not work for my needs.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Rickey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt work the way I thought it would. I feel ike i wasted my money just like other purchases from best buy

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good tag if you care

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work perfectly but I used for one year in my wallet but now is dead

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Air tags

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works ok. Not very accurate but updated in a timely manner but works.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Would love a better design.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate these. Clunky and hard to figure out how to use them.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Apple Air Tag 3 stars

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a helpful tool, but for some reason the accuracy of it's origin point is not so accurate. You have to continuously refresh the device to get location.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Unimpressed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe I'm using these wrong, but I'm on vacation and everytime I leave the rental, I get a text telling me I'm no longer with my luggage. Tiresome

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very convenient to have on your keys or in purse .

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Expected better.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit disappointed. I thought these would make my life easy by telling me exactly where something is. But it doesn’t. Only tells me the last location it pinged. If I need to locate it I have to use my phone like a radar to then tell me if I’m hot or cold. I simply wanted an exact pinpoint location 24/7. Oh well.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Apple Tags

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The apple tags did not work. I purchased them for my luggage for a cruise and they did not show my luggage. I can't recommend them. I also purchased 2 packs and one pack needed batteries before i used them because one of the tags did not work.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    satisfied with my order plus free apple TV+ for 3 months.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    only if needed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no problem the only thing is that the lid pops off easily but hard to put back on

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used these to help keep track of my john deere commercial mower. As with any new technology (cell phone, gps, etc) some people are supposedly using them for nafarious reasons (stalking), so Apple put out an update making them fairly useless for tracking thieves because they can sound off and let the thief know they have a tracker. Would not have purchased them had i know apple was going to send out an update making them useless for my original intention.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Mixed bag

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to track my pet when I let it roam around my yard. But it doesn't work in a way that lends itself to this purpose because you need to be within 50 feet of the pet to get detailed location data. Otherwise you're walking around aimlessly hoping you'll get close enough to pick up a signal.

    No, I would not recommend this to a friend