Customer Ratings & Reviews

I have other Apple products which I love but the AirTag isn’t one of them. Got it for my daughter’s field trip but it wouldn’t show me her recent location. Wouldn’t update the location for about 30-45 minutes. All settings were as they should be.

It wasn't what I expected I returned it the next day

They work okay. I got them to track cars on our lot but they aren’t that great for that. Better for lost keys.

I purchased this AirTag to keep location for my 6year old. How ever there is a significant lag on this product and does not present in real time when in motion. There is typically an 8-20 minute lag when he is in moving in a vehicle.

They are ok it’s kinda hard to find the items on the location

It’s ok. You have to be somewhat near for it to work.

It didnt work. It does not connect to any divice.

Out of 2 of the airtags, One went dead after 2 months. Best Buy told me that there is nothing that they can do because it is after return date. After doing some research I found that this is common. Which I find unacceptable when they advertise that it will last for, at least, a year

It’s okay. Need to read directions to make sure I’m using it properly. Doesn’t want to show movement

It sometimes gets stuck in locations that it’s not in

They don’t update on find my app often. They don’t match the description of capabilities it claims under description on any site including Apples website. Supposed to be used for gpa and tracking devices but was told by Apple that’s not what they are meant for…. Just make sure you do your research to make sure these are right for you

It works but sometimes my iPhone could not find it and I have to re-start my iPhone to find the AirTag.

I am having to return this item. fully aware that this item was an open box purchase, but I have to return it because it’s linked to someone else’s apple ID and I can’t use the product. slightly frustrating best buy did not fully inspect this used item before allowing someone to purchase it.

Tile products are more advanced , apple tags still needs improvement

Not very useful for me. Does not work with iPhone 11 or older for any distance past twenty yards.

It is ok, was hoping for more accuracy, as I wanted to locate my spouse in department stores.

Works for what it is made to do. - 1 star as this could have been more equipped to mount on its own rather than buy accessories. Also, due to the fact it notifies someone if traveling along with them, it may undermine theft tracking if it lets the thief know an airtag is traveling with them.

Does as its designed to do but a little vague on operating instructions.

Was told by employee that the Apple Air Tag could work with an Android phone. Have not been able to get it to work!!!!! Really disturbing !!!!!! Went to the Apple store and they were not at all helpful !!!! Apple is so proprietary they make me sick !!!!!! I need to find something for someone who keeps loosing their belongings !!! i will return to your store for suggestions or an exchange !!!

When we ordered AirTag, it was promised to be delivered the same day. As this was a present that we could give and our family could have used it next day to track their luggage and Car, we were eagerly waiting for the delivery. We got an e-mail that evening saying that our package was delayed and will not be available for delivery that day and no delivery date was given. It was a big disoppintment!!