Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Model:
MX542LL/A / MX542AM/A
SKU:
12202497
Loading...

Customer reviews

Rating 4.8 out of 5 stars with 23043 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the product's ease of use, impressive tracking capabilities, and overall performance, often noting its excellent accuracy and convenient size. Many also appreciate its long battery life, simple setup, and good value for the price, along with its effective GPS and range. However, some users have found the sound to be a bit low and connectivity to be inconsistent. A notable limitation is its compatibility, which is restricted to Apple devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1113 Showing 22,241-22,260 of 23,043 reviews
  • Rated 4 out of 5 stars

    Not perfect but helps track items

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Range seems poor in the house but if the apple tag is in range of any iphone it will update its location. Definitely makes it easier to find lost items.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    poor product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it doesnt work and i live to far to return ot right now

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Useless for dog tracking

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useless for my purpose. Hung off dog’s collar to keep track of her outdoors, but wouldn’t catch the Bluetooth signal unless I was within 30-40 feet. Might work better in a crowded area where it had many I-phones close together, but not useful in woods or even a suburban neighborhood.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Would be great if it worked

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased one of these in used - excellent condition. Usually I have zero issues with gently-used items from Best Buy, but this one is a dud. I’ve tried resetting it, it won’t even make a sound. No, I will not go buy another battery just to test it out, I shouldn’t have to buy a battery when it’s supposed to be in “excellent” condition.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    don’t buy it

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this thing suck it doesn't work for dogs if there out in a field it has to be right by an iphone to update we’re it is

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome but miss the phone from the tile

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work well with apple products but does not signal the phone like the tile. The tile has a function that can ping your phone but the AirTag does not

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Useless

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t work as expected bough in order to not lose my autistic brother in the stores or when we go out but I these AirTags don’t work

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Didn’t work

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing never worked. Pure trash. It was a waste of my money. I will pick one up at Apple.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put on the bags that in my mom’s car. She was out has an iPhone with WiFi and Bluetooth on. It took 45 minutes to find. Not what I was told they would do. Would auto update if I was in car but why would I want to know where something is if only update if I am near item.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not exited

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works only when an iphone is near. Location sometimes takes hours to show location.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Sound

    Rated 1 out of 5 stars

    Not very loud

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer tile brand over this. You can hear the tile better than this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Annoyed

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it didn’t tell my boyfriend I was tracking him and help him find it sheesh

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a little disappointed that the battery didn’t last very long, needed replacement battery twice in one year….

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Only about half worked

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered nine originally, there’s only 7 that would pair so im not sure about that. Also they are a bit weak for an apple product.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad battery life

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On (so far) at least one unit the battery life has proven very bad...first batter lasted 8 months, brand new, fresh replacement lasted 2 months.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    A gift

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was bought to give as a gift. So I can’t rate it. I thought it was a good idea to put in a car or golf bag. Even a wallet or your keys.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had higher expectations. Can’t track the AirPod unless you’re literally within like 20ft of it/the item it’s on, defeats the purpose.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t even owned them 30 days and the battery is dead in one and the batteries in the other 3 are lower then should be too. Biggest waste of money. Can’t bring back to store for help. Have to jump through what apple tells you to do. Extremely frustrating. I wish i NEVER bought them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does not update tracking automatically.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirTags will not track a lost item as I thought. It is not like a GPS or location tracking. If I lose the item it is attached to, it will not track it unless someone with an Iphone with location settings on is close by. This is not helpful at all.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't work

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't work. Had to return it. I can't link it to my Apple account because it was linked to the former user.

    No, I would not recommend this to a friend