Customer Ratings & Reviews

Bought "open box" for about $10 less than full price, but all of the batteries were dead, which would have cost me more than $10 to replace.

I bought these as a gift for my daughter. She had requested them. They arrived on schedule. When I researched them, I discovered many uses for them.

It may not be the AirTag, but it seems either Frontier or Comcast internet is terrible in my area and no one wants to fix the internet in this area

READ THIS IF YOU ARE TRACKING YOUR PET. YOU CANNOT TRACK THIS WITH MORE THAN ONE PERSON AT THE SAME TIME. My wife and I use Tiles to track our pets, we put them on their collars. With Tile, we can both track them. Even our house sitter tracks them with his phone when we are gone. But Apple does not allow this, which makes NO SENSE. I called Apple support and they specifically told me Airtags cannot do this. Totally useless. Returned.

Since it has not been delivered yet, I cannot give a review except of service received when I chatted with a rep on-line two days ago. I was told they would be re-shipped and would receive an email indicating they were shipped. Have not gotten any emails.

Not only wasting money but you will be very disappointed buying this item, usless. It takes forever to refresh for the right location that is even if you lucky it works to begin with. I don’t believe this product belongs to apple.

Bad product. when i replace battery it wont even show up on findmy. have to reset, even then it wont connect says blue tooth error. dont ever buy this garbage product unless you want to spens an hr trying to fix it every time battery needs to be replaced

I bought a 4 pack 1 of them every person with an I phone could ping it and see everywhere we were driving on the map. And other one worked great for about 2 hours than stopped! The other ring randomly apple cannot reboot. Or fix any issues at that! I would not recommend this device too complicated and a pack of 4 they all suck!

Their customer service is completely incompetent never again. I do not recommend shopping here.

The AirTag often wont update for hours at a time. for instance today it hasn't updated in 9 hours.

Paired with my phone, but would not be recognized by "Find my phone". Re-set battery and tried again. This time would even pair with my phone at all. But that's okay. As long as it says "Apple" it's automatically great

Had to go to store 4 times because system wouldn’t let me have my items that I ordered and paid for. Worker said it hadn’t been approved even though I ordered 7 hours before had for same day 1-hour pickup.

Delivery time is terrible. It was held up in Memphis TN for about a week and took 3 days to reach Armarillo TX, at this rate i should be receiving by February 2022. I know i should of just purchased them from AMAZON.

If someone steals your belonging you won’t be able to track the thief because he/she will get notification and therefore be able to disable the AirTag. It’s a waste if you need it for theft protection.

This AirTag doesn’t work how I was expecting it to I use it in my car basically to track car but if my phone is not near car it says can’t detect location

I never got the item in question. Still can't find a way to contact Best Buy that doesn't involve calling them.

Only works about 1/3 of the time, one day it tracks the next day when gone it says it’s at the house, the following day it tracks

Gift for daughter and her husband. They wanted some, so not much to say beyond that. I'm sure they'll be glad to get them.

Wouldn’t connect to Bluetooth after multiple attempts. Waste of $25.

The fact you can't share them with other members of your family to track common items renders them nearly useless for me, I can't recommend.