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Customer Ratings & Reviews

Model:
MYQY3AM/A / MTJY3AM/A/
SKU:
12374168
$31.85

Customer reviews

Rating 4.8 out of 5 stars with 2642 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Comfort

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers praise the product's excellent sound quality, comfort, and portability. They also appreciate its seamless connectivity, the convenience of USB-C, and how well it fits. However, some customers express concerns regarding the battery life, the price, and the design, with a few reporting issues with volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 130 Showing 2,581-2,600 of 2,642 reviews
  • Rated 1 out of 5 stars

    Terrible Waste

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 Seperate pairs for my iPhone 16 Pro Max and they both didn’t work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Apple EarPod(USB-C) white

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I asked a customer service person will this work with my iPad and they told me that it will got home plug into my iPad and it didn’t work with my iPad. That’s why I gave it a one star

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Deceiving

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was an offer that I’ll have free Apple Music if I bought the headphones. . But offer wasn’t valid. Fake ad.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer beware! Poor quality.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new iPhone 15 which uses the USB C connector. So I decided to purchase the wired ear pods. Be careful if you think that Apple quality is in this product. They don’t work well. When I speak on the phone and I have them in the person I am talking to cannot hear anything but a mumbled voice. Sometimes when I plug them into the phone the sound doesn’t transfer to the earpods. I am very disappointed.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    EarPods USB-C

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These EarPods are hard to connect and remove from iPhone port. I feel like you need a WD-40 or something to create ease of connecting to phone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Offer solutions that actually work!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again, a Best Buy salesman insisted on a fix that didn’t work (and wasted my money).

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only used a couple of times before they failed to function.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    My headphones was missing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My headphones were not in the box very disappointed with Best Buy

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Lame

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is straight butt cheeks very bad audio i remember the old versions better this

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    A Pods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounded OK, but won't stay in ear very well. If you push it in hard enough to stay...it starts hurting soon.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ear buds drop off

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds will not stay in my ears. I need the ones that hang on my ear

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    dont buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lousy,cheap, not knowledgeable staff that can not help in anything in this Natomas CA Location

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ear phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use them for two weeks and they just stop working

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Uncomfortable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love these but I have smallish ears, and these physically hurt to use. I couldn't use them, unfortunately.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not fit my iPhone 11 max pro it was an android

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Received empty box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received empty box - reached out to customer care.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ms

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't stay in my ear it keeps falling out. It is akso very low in volume.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Bring Wires Back!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bring the wires back! No delay and sound better imo

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    clear sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple EarPods deliver clear sound with a comfortable fit. Great for everyday use and reliable audio quality.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Headache Relieving Option

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lvoe having the option of using chorded headphones, so I am glad to have found some! I prefer options when it comes to my headphones, and these are trusted and true. No noise cancelling, but I find them convenient, and nice when my noise cancelling headphones are giving me a headache.

    I would recommend this to a friend