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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 24642 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers love the Free Apple Music offer for its excellent sound quality and the wide variety of content available. Users find the service very easy to use and appreciate its seamless integration with Apple devices. Many also praise the overall usability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 24,642 reviews
  • Pros mentioned:
    Sound quality, Usability

    Rated 5 out of 5 stars

    Nice and easy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service! Great audio quality and easy to navigate!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these buds. Sound quality & battery life is excellent. Have had mine for almost a year now & hearing a friend’s dissatisfaction with another brand. I am getting her these as a gift.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Loving the 3-Month Free Apple Music Trial!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought my AirPods Pro from Best Buy, I saw that Apple was offering a 3-month free trial of Apple Music, and I figured—why not give it a shot? I’m so glad I did! The sound quality through Apple Music on the AirPods is incredible. Everything sounds super crisp, and the Spatial Audio feature with supported tracks adds a really immersive feel—it’s like the music is surrounding you. I’ve discovered a ton of new music thanks to the personalized playlists and curated recommendations. The app is clean, easy to use, and it syncs perfectly across my iPhone and MacBook. I also love the fact that it works offline—I just download my playlists and I’m good to go. Honestly, getting three months free with the AirPods was such a nice bonus. I’ve used other streaming services before, but this one feels the most integrated with my devices. I’ll probably keep the subscription going after the trial ends. Definitely a great perk with the AirPods purchase—feels like I got even more value out of it!

    I would recommend this to a friend
  • Pros mentioned:
    Content variety, Usability

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! I use it everyday. I enjoy the saved lists and the option to download so I can listen when there’s no service!

    I would recommend this to a friend
  • Pros mentioned:
    Content variety, Usability

    Rated 4 out of 5 stars

    Music to my ears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great music selections for the most familiar and popular artists. Easy access. I haven’t worked on playlists yet so I am continuously learning new things so far so good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Effortless music anytime

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy Apple Music. The app makes it easy to find both new songs and old favorites, and the playlists are always on point. I love how it works across all my Apple devices, and offline listening is a lifesaver when I’m on the go. The sound quality is excellent, and the personalized recommendations actually help me discover music I wouldn’t have found otherwise. Overall, it’s simple, reliable, and just works—definitely one of the best music apps out there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved it so much!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed the free three-month Apple Music trial because it gave me access to a large music library without any cost. The app was easy to use, the sound quality was excellent, and I liked being able to discover new artists and create playlists. It was a great way to explore the service before deciding whether to subscribe.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My go-to music app for everything!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using Apple Music for over a year, and it’s been amazing for school, workouts, and relaxing at home. The app makes it super easy to find any song I want, create playlists, and discover new music. I love that it syncs across my iPad, iPhone, and other Apple devices, so I always have my music with me. The sound quality is excellent, and I especially like the curated playlists and recommendations — they always introduce me to new artists. Apple Music has made listening to music effortless and fun every day!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent music appreciation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is excellent—Lossless and Dolby Atmos tracks make a noticeable difference—and the curated playlists are consistently on point. The interface is simple, intuitive, and works flawlessly across iPhone, iPad, Mac, and CarPlay. With a huge library and smart personalized recommendations, Apple Music makes discovering new music easy and enjoyable. Overall, it’s a reliable, high-quality streaming service that feels premium from start to finish.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Music

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality for music with clear vocals and strong bass. Very comfortable to wear and easy to use. Totally worth it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Content variety, Ease of use

    Rated 5 out of 5 stars

    Apple Music the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing to use , very easy going. I was able to find all my music as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Apple Music

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple Music has an amazing sound quality and very good music without any sing missing from any language and also very easy to use and using it having an iPhone made experience the music in a whole lot different level with Spatial Audio with AirPods. I genuinely say it is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good but could be better

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great. Could have a bigger library. Not as good as Spotify

    No, I would not recommend this to a friend
  • Pros mentioned:
    Content variety

    Rated 5 out of 5 stars

    Apple Music is my GO TO MUSIC APP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Music is a great go to app for all my music needs. I hear new music over never heard and even old tunes I’ve always loved! The recommendation for of music curator in the created playlist are always a go to as well! Not only can you listen to music, but you can take a deep dive into your favorite artist profile and check out music video as well! I think that’s my favorite part! As well as the latest karaoke featuring with certain songs! - @astro_slik

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Music Selection and Easy to Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Music is amazing to have for free. The music library is huge, with something for every mood and genre. I love how easy it is to create playlists, download songs, and get personalized recommendations that actually match what I like. The sound quality is great, and it syncs perfectly across my devices. It makes listening to music simple and enjoyable. Overall, it’s a great perk and definitely worth using.

    I would recommend this to a friend
  • Pros mentioned:
    Content variety

    Rated 5 out of 5 stars

    Time to listen

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Music offers an impressive library of songs, curated playlists, and seamless integration with Apple devices. The personalized recommendations and exclusive content make it a great choice for music lovers. However, the interface could be more intuitive, and the lack of a free tier might not appeal to casual listeners.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free Apple Music Offer I recently got access to free Apple Music, and it’s been fantastic! The library is massive, with millions of songs, curated playlists, and personalized recommendations based on my taste. The sound quality is excellent, and I love how seamlessly it integrates across all my Apple devices.

    I would recommend this to a friend
  • Pros mentioned:
    Content variety, Sound quality

    Rated 5 out of 5 stars

    So Many More Options on Apple Music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to have Spotify, but felt very complacent with how much music they have and yet so much content missing from their catalog of music options. Apple Music has so much more, and I dig the sound quality that differs from Spotify's.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Buy Never Disappoints – Excited for My

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always had a fantastic experience shopping at Best Buy, and my latest order proves why they are my go-to for all things tech! I just ordered a MacBook Pro, and I’m beyond excited to receive it tomorrow. Based on my past experiences, I know it will arrive on time and in perfect condition. Recently, I also purchased AirPods and an AirTag from Best Buy, and both have been incredible additions to my Apple ecosystem. The AirPods deliver amazing sound quality and seamless connectivity, while the AirTag gives me peace of mind knowing I can track my essentials effortlessly. An added bonus? Best Buy gave me a free 3-month Apple Music subscription! This was a fantastic surprise, allowing me to enjoy my favorite music with premium sound quality. Their deals and customer service are simply unbeatable! If you’re looking for fast, reliable service and top-notch products, Best Buy is the place to shop. I highly recommend them and will definitely continue buying from them in the future! ⭐️⭐️⭐️⭐️⭐️

    I would recommend this to a friend
  • Pros mentioned:
    Content variety, Sound quality

    Rated 5 out of 5 stars

    High Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Artist selection. High Quality. Love it. Best Streaming Platform.

    I would recommend this to a friend