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Customer Ratings & Reviews

Your price for this item is $179.00

Customer reviews

Rating 4.3 out of 5 stars with 748 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the sound quality, price, battery life, comfort, and condition of the Geek Squad Certified Refurbished AirPods (3rd generation). They appreciate the excellent sound quality, reasonable price, long battery life, comfortable fit, and the fact that they are refurbished but in excellent condition. However, some customers have concerns about the fit, connectivity, and occasional defects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 748 reviews
  • Rated 2 out of 5 stars

    Airport

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My aripod is not working properly Anytime I'm talking nobody can hear me I only play music with it it works but nobody can hear me when I was talking on the phone can you help me out with it

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Connectivity and battery life worst

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connectivity and battery life worst. Connectivity with phone worst, oppoiste caller complaining they cant here my voice

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    No

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t connect. Geek Squad Refurbished is a joke. AirPods isn’t fixed just by doing a factory reset mr geek.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Unhappy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Want even stay in my ear. Any little movement they fall out wish I never bought them

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Unhappy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the quality of sound but unfortunately my left stop working after a weeks use !

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Right AirPod broke

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My right AirPod broke after a couple of weeks. I was lucky it was under warranty with apple and they replaced it for me

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Refurbished Airpods

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for a few months and now doesn’t work for talking on phone calls. Will not be buying refurbished again.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Not so great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked ok but started cutting it and disconnecting randomly

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No luck still on original owners iCloud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t happy when the original owner still had the air pods on their I cloud and only they could help me.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Suck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To small my daughter k bug don’t like em don’t ever get them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    ONLY HAS 15 DAY REPLACEMENT WARRANTY

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had concerns buying refurbished but I felt comfortable that Best Buy would stand behind their Geek Squad refurbs, turns out that my airpods are not working after 60 days, the volume is low and the left ear pops in and out. I contacted service and they said nothing they can do outside of the 15 day exchange window.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality isn’t all that great. I did better keeping my regular air pods.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not my favorite

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio keeps going out and I just got these maybe 2 weeks ago

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible why would you sell AirPods without verifying if they are still paired to a previous account both my AirPods i ordered are constantly reminding me Iam being tracked by original owner of AirPods. And reading the previous reviews Iam not the first or the last customer with this issue

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    AirPods

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked good but had someone else’s Apple ID connected to it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    AirPods 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drains fast requires charging all Tge time needs improvement

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok they work sometimes I have to reset them to

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not recommend to buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for someone and it has someone else’s apple therefore find my airpods was not working as I had send the gift aboard there was no exchange possible and best buy didn’t help at all

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Can I get my money back?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My teenaged son does not like the 3rd gen - I purchased from Beat Buy - opened, returned. Not the best fitting, hurts his ears and they fall out. He went back to the pros 2

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was sold a set of AirPods that are on someone else’s account. So therefore they can now track my wife and Best Buy is giving her the run around on getting it fixed

    No, I would not recommend this to a friend