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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1555 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the overall performance, battery life, and comfort of the Geek Squad Certified Refurbished AirPods (3rd generation) with Lightning Charging Case. Customers also find that the product has simple connectivity and is in very good condition. However, some customers reported issues with the fit in their ears, and a few customers mentioned issues with the volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,555 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Ear pod

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound is very good. charge very good and it works in both ears in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My AirPods

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have this Sounds is perfect and its fit to the ears excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refurbished AirPods

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no problems with these the only thing i will say is the volume seems a little low not too loud which isn’t really a problem because you don’t want all that loud noise in your ear but wonderful airpods at a good price. I lost my other ones and I didn’t wanna pay that high price for new ones so these work prefectly

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Refurbished air pods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a pair of refurbished air pods and 1 month later they’re working just like when I first bought them. A they were brand new. I never could tell that they were refurbished. Battery life is great and quick to recharge them. I’m very happy with this purchase

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    These are really cool but not always practical

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my gen 3s due to the fact they do stay in my ears a little bettter than my 1st gen’s. A few things I found a little difficult about the gen3 AirPods. 1) if you like to exercise and it can be kind of difficult when trying to change the song on your AirPod you have to squeeze the AirPod three times versus tapping the AirPod like you could with the 1st gen AirPods ( i like the 1st gen feature better) 2) it’s kind of hard trying to hang up the phone or pause my music. 3) I had a really hard time trying to figure out how to make my AirPods louder when listening to music, but I finally found out how to do it. 

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just like brand new

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not tell they were used other than the packaging. They work perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how fast the delivery was and how I could check step by step where my package was. The AirPods work great I have no complaints about their usage. Although the only thing I could complain about would be that the case it self is a little dirty, so you would need to clean it in the outside and inside just a little bit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it, got it brand new no scratches both sides of the earphones work I also suggest getting the pickup option because thinking about it anyone that chooses the option delivery also writes that it comes with problems so to avoid I highly suggest choosing pickup . WORKS LIKE A CHARM!!!.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpod gen 3

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the product that I bought turned out to be good and I also checked at Apple and it turned out that it was still under warranty and the eligibility of the product was still 90%. thank you bestbuy for the product that was sent, maybe I will go back to buy other products like this at bestbuy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Airpods

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These airpods have a great sound quality. The battery life is amazing! They are worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Air pods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a refurbished item, they work great. I havent had any issues with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Y’all might be skeptical about refurbished Geek Squad although, these AirPods work like brand new. I had a great experience with them and U would recommend getting these from Best Buy. They are cheaper and work the same as the higher priced one. Get you a pair!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple 3rd AirPods. Excellent buy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent, had more features than I realized. I especially like that the ear pods automatically connect to my phone and recognize that they are in your ear. They have a way to find them if lost, fine my airpods function. Charges in their case. The sounds is great. I purchased these refurbished and they were just like new.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Pods

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, the AirPods Pro 3rd gen combines premium sound quality, effective noise cancellation, and a comfortable fit, making them a worthwhile investment for any audio enthusiast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More than worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these to replace my beat studio buds and i didnt expect much but boy was i wrong.These were practicuraly brand new even game with the box and the sound quality is top notch. Would recommend you buy these!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bought a pair of air pods 3 off ebay and they were terrible quality, and most definitely fake. A friend told me to check best buy, so i took a chance on these and they were such a great buy! Completely better than the other ones i bought.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect option for me

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have worked out great for me! I didn’t want to break the bank, but I still wanted great quality. Good option.!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Surface scratches but good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some scratches on the case and some dark marks but actual AirPods were in good quality. Batteries lasted as expected and for the price, extremely good value in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review of my AirPods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an amazing experience, and I love the airpods. They are part of my every minute, and espacially I commute a lot on public transport, which makes my commute fun.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refurbished Gen 3

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After returning my first set of refurbished airpods 3rd gen, I quickly ordered another pair. I was having terrible call service with the first set. Now that I have spent some time with the second pair of refurbished apple airpods, I must say they work fine. I finally get to experience the "SpAtIaL AuDiO" and I must tell you spatial audio kinda ruins a lot of my favorite songs. It's equivalent to watching a movie made for 1080p on a 4k resolution screen. lol My only other complaint is that Im not able to sync these with the Find My service. I do prefer these more than the air pod pro's.

    I would recommend this to a friend