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Customer Ratings & Reviews

Your price for this item is $119.99
The comparable value price is $169.99

Customer reviews

Rating 4.4 out of 5 stars with 1531 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are pleased with the sound quality, price, condition, battery life, and comfort of the refurbished AirPods. They appreciate the great sound, reasonable price, good condition, long battery life, and comfortable fit. However, some customers have concerns about the fit, connectivity, scratches, and the possibility of receiving a defective product. They mention that the AirPods may not stay in their ears securely, may have connectivity issues, may have scratches, may fall out during workouts, and there is a chance of receiving a defective product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,531 reviews
  • Rated 5 out of 5 stars

    Earpod

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. I am happy with my purchase. I would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and we really appreciate the Best Buy customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love AirPods

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love their AirPods. Has the originals and these work just as well. Falls out my ears sometimes but overall works and sounds fantastic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect!! Fast shipping! Love the sound and that I can answer with my voice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good sound not good for small ears

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in a nice box and were clean. I just have a hard time keeping them in. I bought the ear cuff things but they still just don’t stay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got no complain

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best refurbished got no complain so if you trying so buy some and saw this product dont hesitate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best AirPods I’ve ever purchased just now adding another one too my cart for my boyfriend

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    0 Stars “Certified Refurbished” junk.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    0 Stars. Garbage. Bought “certified refurbished” Gen3 AirPods on 10/25 they were delivered in 10/28/23 Yesterday 1/19/24 the Right AirPod stopped working. The only thing I’ve ever used them for was to listen to Podcasts while working. I chatted with customer service who assured me GeekSquad at my local BestBuy could take care of it because they were warrantied until August. I showed up today for my 4:40pm appointment. The GeekSquad employee spent 30 minutes taking info. asking questions, only to tell me that they aren’t covered by any warranty and there’s nothing Best Buy could do for a product that I’ve had for less than 3 months. I wasted more than 1 1/2 hours, including drive time, after being told by Best Buy chat service the store would handle, only to be told “sorry nothing we can do”. Just a ridiculous waste of time, and a terrible customer experience. I assumed buying “certified refurbished” meant something. Apparently not. I’ve spent $1000s at Best Buy over the years. I WILL NEVER SPEND ANOTHER $ AT BEST BUY AND HOPE THEY GO OUT OF BUSINESS SOONER THAN LATER.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The best airpods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Interesting. I find the bass to be significantly better on the airpods 3 than the prior generation. It's nearly night and day. I'm curious what a site like rtings will say.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my order says it will be delivered I get it on that date

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks for the option of buying refurbished

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After yhe dog destroyed my daughter's first pair we replaced them with a refurbished set. Absolutely worth the savings!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nothing wrong with them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work really well there’s nothing wrong with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mother’s Day gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these for my mom. She been using the original air pods. She loves these upgraded ones

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bluetooth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t believe it because this I thought is a refresh, but it still is good I like it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase experience. Product was not repacked very well but it worked perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air Pods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this item works great and is very reliable helps me with my work and my daily tasks since I don't have to pull my phone out to keep myself connected with my communications

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3rd generation AirPods are great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These refurbished AirPods work perfectly. I can always trust Best Buy to provide quality products including their open-box and clearance items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them refurbished for amazing price better than anywhere else I’ve seen. If I didn’t know already I would think they were brand new! Great value and great product!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Horrible fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible fit for your eyes.. I can’t enjoy the quality because I can’t even get them to stay in my ears. And I hate that you can’t easily get disconnected in mid conversation because of readjusting then constantly

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing product from apple gives headaches though from long use

    I would recommend this to a friend