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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1555 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the overall performance, battery life, and comfort of the Geek Squad Certified Refurbished AirPods (3rd generation) with Lightning Charging Case. Customers also find that the product has simple connectivity and is in very good condition. However, some customers reported issues with the fit in their ears, and a few customers mentioned issues with the volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,555 reviews
  • Rated 5 out of 5 stars

    New Airpods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly they work all brand new, I haven’t found any problems as of now. It works really well i’m happy with how the performance works and came in right in time as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works amazingly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never thought that I would actually like the third generation over the second generation this much. But let me tell you, these headphones are amazing. The spatial audio alone is worth the extra money. Definitely worth it I’d give it 10 out of 10 if I could.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help and product and will shop with Best Buy again!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Get what you pay for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get what you pay for. The volume does not get as loud as should.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Airpods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not charging unless I use the cable directly to the charging box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EarPod pro

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for myself and I am so glad. I love these. I highly recommend and it doesn’t give that alloying feeling of having something in my ears all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The truth is, Bestbuy has the best promotions with high quality brands, I saw the opportunity and couldn't miss it. My airpods are the best and the best I got them at a reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, love the way people can hear me with no problem although I’m in loud areas. I highly recommend these headphones.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Charging box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the headset but it is showing a failure when charging the charging box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love refurbished Apple products from Best Buy. I buy them every time. I also love the $400 raffle offer if you write a review. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to these new AirPod which was a nice upgrade. I purchased a refurbished set and don’t regret it. Great price for a nice product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fine but

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First order was tied to someone’s Apple ID. Had to return, second one works as advertised, hinge of charging case was slightly looser than factory spec.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    perfect

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are good i just got used to the way the pros fit

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Not for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They AirPods work pretty good but they don’t stay in my ears, I’ve already lost a pair from falling out my ear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift. They were a great deal for a refurbished one, just like new, just not the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple airpods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do love these but since it was open box I did not get the ear pads with them. And they are kinda hard to find. But apple is always the best!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    AirPods Not the Best Fit, But Work Well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work so well...except for when they fall off my ear. Other than that, I am happy that I purchased these AirPods.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well. there were a few scraches on the case. worth the lesser price. if you want to save some money. i would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love them. They are really noise cancellation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not bad but pro max are better

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad. Although i hate the no earbuds design. Doesnt fit my ears well and starts to hurt after a while

    No, I would not recommend this to a friend