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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1555 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the overall performance, battery life, and comfort of the Geek Squad Certified Refurbished AirPods (3rd generation) with Lightning Charging Case. Customers also find that the product has simple connectivity and is in very good condition. However, some customers reported issues with the fit in their ears, and a few customers mentioned issues with the volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,555 reviews
  • Rated 5 out of 5 stars

    Very exciting sound quality, unparalleled appearan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very exciting sound quality, unparalleled appearance, excellent workmanship, recommended!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dirty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great, pretty much new, but they came in dirty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    this was a good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i mean they are very loud and i love loud music to tune out other ppl i dont want to hear i love them!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them refurbished for amazing price better than anywhere else I’ve seen. If I didn’t know already I would think they were brand new! Great value and great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exelent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good thanks Excelent good prices thank you good product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple - Geek Squad Certified Refurbished AirPods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD QUALITY AND GOOD CUASTOMER SERVICE AND GOOD COMPANY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend bestbuy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple AirPod is working great great thanks to bestbuy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    0 Stars “Certified Refurbished” junk.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    0 Stars. Garbage. Bought “certified refurbished” Gen3 AirPods on 10/25 they were delivered in 10/28/23 Yesterday 1/19/24 the Right AirPod stopped working. The only thing I’ve ever used them for was to listen to Podcasts while working. I chatted with customer service who assured me GeekSquad at my local BestBuy could take care of it because they were warrantied until August. I showed up today for my 4:40pm appointment. The GeekSquad employee spent 30 minutes taking info. asking questions, only to tell me that they aren’t covered by any warranty and there’s nothing Best Buy could do for a product that I’ve had for less than 3 months. I wasted more than 1 1/2 hours, including drive time, after being told by Best Buy chat service the store would handle, only to be told “sorry nothing we can do”. Just a ridiculous waste of time, and a terrible customer experience. I assumed buying “certified refurbished” meant something. Apparently not. I’ve spent $1000s at Best Buy over the years. I WILL NEVER SPEND ANOTHER $ AT BEST BUY AND HOPE THEY GO OUT OF BUSINESS SOONER THAN LATER.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    iPod 3rd generation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPod 3rd generation Are just like new Very good item and the price was just right The quality is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product they very comfortable in my ear will buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Over a year and still works well

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them, but I wouldn’t get lightning cable charger again

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    AirPod review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great condition and very good deal. This was way more convenient than buying brand new AirPods.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks for the option of buying refurbished

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After yhe dog destroyed my daughter's first pair we replaced them with a refurbished set. Absolutely worth the savings!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First air pods I got

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a present. Person who received liked it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the spatial voice design. I feel like since it is refurbished it’s battery is not lasting as normally it would but I don’t really had a problem with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air Pids 3rd Generation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though it was a refurbished item, which ai did not know, they came in an Apple box and you would never know they were refurbished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in time for Christmas !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally awesome .. bought 3 of these and my grandchildren love them ..perfect so I don’t hear their noise in my ears .. ha ha

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Very prompt shipping. Would highly recommend Best Buy to all my friends.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Airpords refurbished

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good earphones Just a little bit dirty in the beginning

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpod is good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Recommend friends to buy it. Thanks

    I would recommend this to a friend