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Customer Ratings & Reviews

$169.99

Customer reviews

Rating 4.4 out of 5 stars with 1539 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the overall performance, battery life, and comfort of the Geek Squad Certified Refurbished AirPods (3rd generation) with Lightning Charging Case. Customers also find that the product has simple connectivity and is in very good condition. However, some customers reported issues with the fit in their ears, and a few customers mentioned issues with the volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,539 reviews
  • Rated 5 out of 5 stars

    AirPods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Very prompt shipping. Would highly recommend Best Buy to all my friends.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    0 Stars “Certified Refurbished” junk.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    0 Stars. Garbage. Bought “certified refurbished” Gen3 AirPods on 10/25 they were delivered in 10/28/23 Yesterday 1/19/24 the Right AirPod stopped working. The only thing I’ve ever used them for was to listen to Podcasts while working. I chatted with customer service who assured me GeekSquad at my local BestBuy could take care of it because they were warrantied until August. I showed up today for my 4:40pm appointment. The GeekSquad employee spent 30 minutes taking info. asking questions, only to tell me that they aren’t covered by any warranty and there’s nothing Best Buy could do for a product that I’ve had for less than 3 months. I wasted more than 1 1/2 hours, including drive time, after being told by Best Buy chat service the store would handle, only to be told “sorry nothing we can do”. Just a ridiculous waste of time, and a terrible customer experience. I assumed buying “certified refurbished” meant something. Apparently not. I’ve spent $1000s at Best Buy over the years. I WILL NEVER SPEND ANOTHER $ AT BEST BUY AND HOPE THEY GO OUT OF BUSINESS SOONER THAN LATER.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them refurbished for amazing price better than anywhere else I’ve seen. If I didn’t know already I would think they were brand new! Great value and great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks for the option of buying refurbished

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After yhe dog destroyed my daughter's first pair we replaced them with a refurbished set. Absolutely worth the savings!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best AirPods I’ve ever purchased just now adding another one too my cart for my boyfriend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earpod

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. I am happy with my purchase. I would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect!! Fast shipping! Love the sound and that I can answer with my voice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and we really appreciate the Best Buy customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in time for Christmas !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally awesome .. bought 3 of these and my grandchildren love them ..perfect so I don’t hear their noise in my ears .. ha ha

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air Pids 3rd Generation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though it was a refurbished item, which ai did not know, they came in an Apple box and you would never know they were refurbished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase experience. Product was not repacked very well but it worked perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my order says it will be delivered I get it on that date

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing product from apple gives headaches though from long use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the spatial voice design. I feel like since it is refurbished it’s battery is not lasting as normally it would but I don’t really had a problem with it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Horrible fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible fit for your eyes.. I can’t enjoy the quality because I can’t even get them to stay in my ears. And I hate that you can’t easily get disconnected in mid conversation because of readjusting then constantly

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nothing wrong with them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work really well there’s nothing wrong with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air pods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how quickly I can replace thing I lose with this company. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Third gen

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normally dont buy earphones refurbished but wanted to give a chance and I like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Airpods are cool. The refurbished ones are just as good as new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a product that satisfied its use and when loading is very fast and safe

    I would recommend this to a friend