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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1555 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the overall performance, battery life, and comfort of the Geek Squad Certified Refurbished AirPods (3rd generation) with Lightning Charging Case. Customers also find that the product has simple connectivity and is in very good condition. However, some customers reported issues with the fit in their ears, and a few customers mentioned issues with the volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,555 reviews
  • Rated 5 out of 5 stars

    Just like new

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great, they came nice packaged like they were brand new!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them they are awesome worth every penny I spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best AirPods I’ve ever purchased just now adding another one too my cart for my boyfriend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods 3rd generation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my AirPods thanks to Best Buy the really looked out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect!! Fast shipping! Love the sound and that I can answer with my voice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods 3rd generation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, so happy with my purchase. Totally recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase experience. Product was not repacked very well but it worked perfectly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing product from apple gives headaches though from long use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and we really appreciate the Best Buy customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earpod

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. I am happy with my purchase. I would highly recommend

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Horrible fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible fit for your eyes.. I can’t enjoy the quality because I can’t even get them to stay in my ears. And I hate that you can’t easily get disconnected in mid conversation because of readjusting then constantly

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but son says the 2nd generation has better noise canceling and all around better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air pods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how quickly I can replace thing I lose with this company. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my order says it will be delivered I get it on that date

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed in the charging case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods work fine, but I was disappointed to discover that the case is Lightning cable ONLY. My first gen Airpods Charging case has BOTH Lightning and Magnetic, so I think they should make it more clear in the description that MAG-Safe charging is NOT included

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Third gen

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normally dont buy earphones refurbished but wanted to give a chance and I like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great, and was delivered on time, and fast. Very reliable ordering process!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a product that satisfied its use and when loading is very fast and safe

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Meh!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t really like the way these feel in my ears. I prefer the originals but these are okay and good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nothing wrong with them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work really well there’s nothing wrong with them

    I would recommend this to a friend