Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 1555 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the overall performance, battery life, and comfort of the Geek Squad Certified Refurbished AirPods (3rd generation) with Lightning Charging Case. Customers also find that the product has simple connectivity and is in very good condition. However, some customers reported issues with the fit in their ears, and a few customers mentioned issues with the volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 1,555 reviews
  • Rated 5 out of 5 stars

    AirPods

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great items. Fast delivery. Easy to ordre it. Nice and clean package.Tnx a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple air pods

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s good ear buds 10/10 go check them out!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome deal

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome deal! Got them as a present for sibling. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellence quality. They are in perfect condition! on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did not deliver my product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They never delivered the product to me and they did not return my money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    air pods

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very glad I purchased these AirPods they work great and I love using them to go work out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Present

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3rd pair.. present for my son hopefully they will last longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Earpods

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent airpods. My son's are extremely happy that i got it for them. Thank you Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work and only thing is that the case doesn’t have wireless charging

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just like new

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work like new! Easy connection and love how compact they are.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don’t recommend a refurb.

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work just ok, sometimes. Don’t stay charged. Charging levels vary quickly. Don’t recommend getting a refurb product. That’s prob why it was cheaper. Of course problem occurred after 90 day warranty period.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    BEST BUY

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a BEST BUY i can say that perspectively i dont buy 2nd hand but this was worth it!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a bad set of headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not stay in the ears really well. The sound quality is ok.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pricing and Staff

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing place to shop always has the best deals and the staff are Great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Can I return? lol

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t have noise cancellation which makes a big difference. My caller can hear EVERYTHING in the background and sometimes it’s too loud for them to hear me clearly. I regret not spending more cash to get the AirPods WITH noise cancellation

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Airpods

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More than what I expected for the price, good quality, not scratch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them for my hubby for he’s birthday he loves them work great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn’t be happier

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always have my new AirPods on me! One of my favorite purchases! Plus it was on sale!

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Not a fan

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I am disappointed after buying these. They are awkwardly shaped and do not fit in your ears correctly. They fall out very easily, buy the pro’s instead. The proms are worth the $ for the upgrade

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great! Exactly what my son wanted. They are waterproof and charge wirelessly.

    I would recommend this to a friend