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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1555 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the overall performance, battery life, and comfort of the Geek Squad Certified Refurbished AirPods (3rd generation) with Lightning Charging Case. Customers also find that the product has simple connectivity and is in very good condition. However, some customers reported issues with the fit in their ears, and a few customers mentioned issues with the volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 1,555 reviews
  • Rated 5 out of 5 stars

    Thanks.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Delivery was a little delayed. But great size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished Earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value - grandson loves them! Would recommend again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods gen 3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Airpods to wear and best headphones on the go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best AirPods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase and I don’t regret buying it at all.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Fall out of ears

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These fall out of my ears all the time, I like the older version better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great birthday gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter loved it! Especially all of the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product would totally recommend good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like the suction cups so these are better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    airpods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment for sure uses them everyday i love

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s a risk…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to go directly to Apple because these AirPods volume did not work… overall they seemed fine, but below 50% you couldn’t hear anything. Luckily they were still in guarantee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good perfect I’m happy with my device thanks !!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    How to fix AirPods

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods are great is just the left is much louder then the right one and yes the audio setting in accessibility is balanced

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having issues with sound and feedback. Not exactly like new or they just did a bad job of refurbishing them.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Unhappy purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was excited about purchase until we found out those might have been stolen. The previous owner can track our location where ever we go smh. This is for a child unacceptable.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Does Geek Squad really exist?

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Order process was easy BUT the Geek Squad failed. AirPods were still connected to previous owner making them useless. Had to purchase new ones ad wait for them to arrive

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Air Pods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly can't give a full review because I only put them to use twice but overall I love the quality when talking on the phone but I don't know how to fully use the product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    THEIFS !!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ORDERED THE AIRPODS GEN 3 AND THEY DIDNT COME IN THE BOX ALL I GOT WAS A CHARGING CABLE THE PACKING WAS VERY DAMAGED AND SOMEONE RIPPED THE SIDE OF THE BOX AND TAPED IT BACK UP BEST BUY AND ITS ALLIES CAN NOT BE TRUSTED AT ALL ALSO NOT THE FIRST TIME IV HAD PROBLEMS WITH THESE PEOPLE !!!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sad

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product stopped working and they haven’t even been a year yet

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    GEEK SQUAD TRASH

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this used APPLE AIR PODS from the GREEK SQUAD that where certified by them. They arrived with only the right one working and soon after the charger did not work on the device. Geek Squad is a joke. Then gave me a short time on the return. I would not recommend them for anything. Considering they don't back the work of this device.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Wrong product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instead of sending airpods 3, they sent airpods pro 2 without eartips

    No, I would not recommend this to a friend