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Customer Ratings & Reviews

Your price for this item is $119.99
The comparable value price is $169.99

Customer reviews

Rating 4.4 out of 5 stars with 1531 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are pleased with the sound quality, price, condition, battery life, and comfort of the refurbished AirPods. They appreciate the great sound, reasonable price, good condition, long battery life, and comfortable fit. However, some customers have concerns about the fit, connectivity, scratches, and the possibility of receiving a defective product. They mention that the AirPods may not stay in their ears securely, may have connectivity issues, may have scratches, may fall out during workouts, and there is a chance of receiving a defective product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 1,531 reviews
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Airpod 3/10

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is good but they dont fit my ears they constantly fall out

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging case

    Rated 1 out of 5 stars

    Dispute

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want my money back or a new pair because I got the AirPods and they worked but stopped charging and turn off randomly.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Air pod

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was good quality but just not the right fit for my needs

    I would recommend this to a friend
  • Cons mentioned:
    Charging case

    Rated 1 out of 5 stars

    I wanna my refund back

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got an empty box with nothing inside it. I’m very order from yalll. Never send me my refund or anything

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes makes a malfunction and kinda fails and doesn’t listen well

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes they disconnect for no reason. I have to turn off and on my bluetooth.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    AirPods Malfunction

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When talking on the phone with my Airpods in, I could not hear the other person speaking, but they could hear me.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not recommened

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charging box doesn't last long. I don't recommend this item.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mmmmm

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is ok, not my expectation, is good for calls and talking.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Linked to other user's apple account

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These came already linked to another Apple User's Account and said that user would be able to track me. Sound was great but returned as a result and purchased elsewhere new.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Air pods

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This are not what i expected it they dont fit in my hears good and they are uncomfortable but otherwise that work great and perfect sound

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Airpods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great just not worth if to buy used better to buy brand new

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Gross - someone else's ear wax was in them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these refurbished Airpods to save a little dough. When the Airpods arrived, I opened the box only to see that someone else's ear was was still lodged inside of the earbuds. Gross. Like really really gross. Some shady person clearly bought these, used them for 2 weeks and returned them within the return window. Whoever it was, clean your ears man. Recommendation is to never buy anything refurbished you used to put in any body part.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is not good. Its very hard to hear anything with any noise outside

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Refurbished apple products

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product didn’t connect that’s is the reason I gave it 1star.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Fall out of ears

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These fall out of my ears all the time, I like the older version better.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Don't Buy, only occasionally connects

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really worst experience with refurbished product. Should Have returned on the first day. soemtime works sometimes doesnt connect.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    AirPod refurbished

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case was scratch, both side of the AirPod doesn’t sound good, try to turn on maximum volume but still not loud enough.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    disconnection.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have couple disconnection from mi iPhone and sound coming from iPhone not from AirPods then I have to connect them manually

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sketchy - Still Synced to Last Owner's Apple ID

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so sketchy. My pair arrived still paired to someone else's Apple ID and could be tracked where I live. This is a huge red flag and really worrisome experience. I see others here had the same issue and a warning for those who purchase.

    No, I would not recommend this to a friend