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Customer Ratings & Reviews

$169.99

Customer reviews

Rating 4.4 out of 5 stars with 1540 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the overall performance, battery life, and comfort of the Geek Squad Certified Refurbished AirPods (3rd generation) with Lightning Charging Case. Customers also find that the product has simple connectivity and is in very good condition. However, some customers reported issues with the fit in their ears, and a few customers mentioned issues with the volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,540 reviews
  • Rated 2 out of 5 stars

    Don't work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them from Geek Squad. Ear pods will not pair together. Notification pops up saying original owner can see your location. Returning tomorrow

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    AirPods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Part of cable not included just thrown in a box with no packing. Not a typical refurbished product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trashi airpods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really bad quality never connect to my cell phone I have to be doing it all the time by my self

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I will never buy air pods from Best Buy again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the airpods still had someone name as if it was the owner also the last owner could see my location was very unsafe they was a little dirty I would never buy airpods from Best Buy again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Air pods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The base where u charge the pods only work for 1 ear piece .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Refurbished - Bad Idea

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying refurbished for the first time was a terrible idea! These were going to be for my daughter's birthday; however, when she went to use them they sounded as if the speakers in the buds had blown. We ended up returning them and purchasing brand new ones, which are great!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Arrived Defective.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived defective. Defective right out of the box. No microphone audio. Just spent 45 minutes on chat with Apple Support and they need to be replaced and I have to wait another week or so to get that done by mail. They are not tested at all don't trust refurbs even from Best Buy anymore.. Not worth it!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t buy refurbished

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right one did not work, for the price it was probably better if we just bought brand new

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One stars the headphones came in a dirty box and were already used

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Fit in the ear bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't say bad things about the quality, but the fit in the ear is bad, it doesn't fit well and it falls out every time.It always worries me. I don't recommend buying it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Still linked to the previous owner’s account

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t been able to linked them to Find My due they still linked to the previous owner’s account, which I think is unacceptable that only shows the lack of quality on the refurbish process

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Left ear pod went out already

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left headphone went out only lasted for half a month. Not a great refurbish

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    One earphone doesn’t work

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One earphone (right one) is very faint and at times does not work

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Air Pod 3

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My ears hurt wearing them and the fall out of my ears

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Right AirPod buzzes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right AirPod buzzes. When I open it up for the first time it was buzzing and it hasn't stop in all the time I've used it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Didn’t work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two sets of these. One set worked fine. Second set only one ear bud worked

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beware of refurbished

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the refurbished ones to try to save some money and they did not work well after about a month (after the return period of course). The right earbud is completely dead and on the left only the outer speaker works so you have to turn it up super loud. Will not buy refurbished again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working after 3 months

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After three months, the left AirPod stopped working.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad speakers

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My main speaker in both airpod stopped working after a month or 2, so to me not worth buying

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I would totally skip the third Gen pods!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can AirPods only lasted six months from purchase date. Only use them for about three months out of the six because I don’t care for the way these still in my ear but now it won’t even charge….

    No, I would not recommend this to a friend