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Customer Ratings & Reviews

$169.99

Customer reviews

Rating 4.4 out of 5 stars with 1540 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the overall performance, battery life, and comfort of the Geek Squad Certified Refurbished AirPods (3rd generation) with Lightning Charging Case. Customers also find that the product has simple connectivity and is in very good condition. However, some customers reported issues with the fit in their ears, and a few customers mentioned issues with the volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 1,540 reviews
  • Rated 1 out of 5 stars

    Right airpod went out.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got them on Friday used them and they were great both worked. The next day after charging them the right one made no noise or anything and doesn't work at all.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No comment

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No comment because it’s not good item low heard to voice I am tried to people so put trash

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    They made me cry

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came super scrathed and dirty and I had to buy a new pair so save your time, save some money and buy new ones

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Dell game monitor

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it being curved and the clarity. 24" He was so excited for it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Useless

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This arrived looking like it was heavily used and linked to someone’s account. Yes the refurbished saves you some coin, but just buy new!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldnt advice anyone to get one of these, mine lasted less than 3 months and now cant be fixed. Bad product

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hurts my ear

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible hurts my ear after about 5-6 minutes Of use when the gen 1 don’t

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Inaccurate Description

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AirPods condition was mentioned excellent in the description, but these are totally beaten up and full of scratches

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They broke a month after purchased, they were not refurbished properly at all!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Airpods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This airpods, make my ears hurt. I did not the fact that I was charged again because you did not calculate the taxes right.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I did not receive my package

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been over a week now and I have not received my order and Best Buy have done nothing to help me

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    what is that?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the location of the new owner was still available to the prior owner. it wasn't "wiped" correctly. had to return it.n n disappointing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Damage

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the device is very poor. Currently, one side of the headset cannot automatically connect to Bluetooth

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    AirPod refurbished

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case was scratch, both side of the AirPod doesn’t sound good, try to turn on maximum volume but still not loud enough.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this AirPod generation 3 refurbished for my wife and when we received it the bud on the left side didn’t work at all.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY. RIGHT AIR POD IS BLOWN OUT 20 DAYS AFTER PURCHASE. JUST 5 DAYS OUTSIDE OF RETURN POLICY.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Will not purchase another refurbish item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible!!!! A whole of static and low volume, I can barely use them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No charger

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad service not a complete package, missing charger - do not buy. No returns and no follow up with Best Buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage broke in 20 days no recommend save your money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Item was not usable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately was still connected to the original owners iCloud had to return

    I would recommend this to a friend