Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $119.99
The comparable value price is $169.99

Customer reviews

Rating 4.4 out of 5 stars with 1531 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are pleased with the sound quality, price, condition, battery life, and comfort of the refurbished AirPods. They appreciate the great sound, reasonable price, good condition, long battery life, and comfortable fit. However, some customers have concerns about the fit, connectivity, scratches, and the possibility of receiving a defective product. They mention that the AirPods may not stay in their ears securely, may have connectivity issues, may have scratches, may fall out during workouts, and there is a chance of receiving a defective product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 1,531 reviews
  • Rated 1 out of 5 stars

    Bad quality

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They broke a month after purchased, they were not refurbished properly at all!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Airpods

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This airpods, make my ears hurt. I did not the fact that I was charged again because you did not calculate the taxes right.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Damage

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the device is very poor. Currently, one side of the headset cannot automatically connect to Bluetooth

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    what is that?

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the location of the new owner was still available to the prior owner. it wasn't "wiped" correctly. had to return it.n n disappointing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Apple - Geek Squad Certified Refurbished AirPods (

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Geek Squad Certified Refurbished Apple AirPods (3rd generation) with Lightning Charging Case in White, and I must say, I'm thoroughly impressed. These refurbished AirPods look and function like new, which is a testament to the quality control standards of both Apple and Geek Squad. The audio quality is excellent, with clear and crisp sound, and they fit comfortably in my ears. The Lightning Charging Case is convenient and holds a charge well. The battery life of the AirPods themselves is impressive, easily lasting through long listening sessions without needing a recharge. I appreciate the cost savings that come with choosing a refurbished product, and I feel like I've received great value for my money. Overall, I highly recommend these refurbished AirPods to anyone in need of reliable wireless earbuds without breaking the bank.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this AirPod generation 3 refurbished for my wife and when we received it the bud on the left side didn’t work at all.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY. RIGHT AIR POD IS BLOWN OUT 20 DAYS AFTER PURCHASE. JUST 5 DAYS OUTSIDE OF RETURN POLICY.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't do it... just day no!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hate these things! They don't fit well like the older version and keep falling out of my ears.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage broke in 20 days no recommend save your money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy customer service STINKS!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy failed to honor a rebate or send the forms despite a LENGTHY call

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No charger

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad service not a complete package, missing charger - do not buy. No returns and no follow up with Best Buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods dropped calls. Returning to store. Easy return.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Item was not usable

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately was still connected to the original owners iCloud had to return

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DONT WORK

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speakers dont work, airpod case is damaged. I need a refund and credit.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Airpods

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The left is not loud at all , right is okay but not at its finest

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working after 2 months

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy if you see they are refurbished. Stopped working after 2 months.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Linked to someones account

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shares my location with previous owner. Terrible mistake to overlook.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Airpods

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don’t work and so much static, I need to return

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    AirPods Pro

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound volume isn’t that great and the left one doesn’t want to charge sometimes

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    3gen

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They suck and not worth the price for a refurbished product

    No, I would not recommend this to a friend