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Customer Ratings & Reviews

$169.99

Customer reviews

Rating 4.4 out of 5 stars with 1540 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the overall performance, battery life, and comfort of the Geek Squad Certified Refurbished AirPods (3rd generation) with Lightning Charging Case. Customers also find that the product has simple connectivity and is in very good condition. However, some customers reported issues with the fit in their ears, and a few customers mentioned issues with the volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 1,540 reviews
  • Rated 1 out of 5 stars

    Best Buy customer service STINKS!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy failed to honor a rebate or send the forms despite a LENGTHY call

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DONT WORK

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speakers dont work, airpod case is damaged. I need a refund and credit.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods dropped calls. Returning to store. Easy return.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Linked to someones account

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shares my location with previous owner. Terrible mistake to overlook.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working after 2 months

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy if you see they are refurbished. Stopped working after 2 months.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Airpods

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The left is not loud at all , right is okay but not at its finest

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Airpods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don’t work and so much static, I need to return

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    AirPods Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound volume isn’t that great and the left one doesn’t want to charge sometimes

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    3gen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They suck and not worth the price for a refurbished product

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dnt work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They dnt work forreal they make disconnect noise so

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defeat left ear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The left side if not working properly. People can not hear when i talk

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Answering and other features do not work on the air pods

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not works noooooooooooooooooooooooooooooooooooooooworks

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    One didn’t work

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the AirPods did not work.I will be returning to try again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bass was busted and the touch remote features do not work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    IPhone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have a problem I don't hear music and calls well

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I need a new one not a refurbished

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a refurbished which i was not know that i wanted the one comes with a rubber

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Apple - Geek Squad Certified Refurbished AirPods (

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Geek Squad Certified Refurbished Apple AirPods (3rd generation) with Lightning Charging Case in White, and I must say, I'm thoroughly impressed. These refurbished AirPods look and function like new, which is a testament to the quality control standards of both Apple and Geek Squad. The audio quality is excellent, with clear and crisp sound, and they fit comfortably in my ears. The Lightning Charging Case is convenient and holds a charge well. The battery life of the AirPods themselves is impressive, easily lasting through long listening sessions without needing a recharge. I appreciate the cost savings that come with choosing a refurbished product, and I feel like I've received great value for my money. Overall, I highly recommend these refurbished AirPods to anyone in need of reliable wireless earbuds without breaking the bank.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reliable Refurbished AirPods 3rd Gen with Minor Ca

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rating: 3.75/5 I recently purchased the refurbished AirPods 3rd generation from Best Buy, and overall, I am pleased with my purchase. These refurbished earbuds have provided me with a reliable and convenient audio experience, but there have been some minor issues with call quality. In terms of sound quality, the AirPods 3rd gen deliver exceptional audio performance. Whether I'm listening to music, watching videos, or engaging in voice chats, the sound is crisp and well-balanced. The bass is adequately pronounced, and the overall audio experience is immersive. The refurbished AirPods have also proven to be quite durable. Despite being pre-owned, they have exhibited reliable functionality and have seamlessly integrated with my Apple devices. The connectivity is swift, and I haven't experienced any significant connectivity issues during my usage. However, it's worth noting that some individuals have reported difficulties hearing me clearly during phone calls. This minor call quality issue has led to occasional frustrations when communicating with others. While it hasn't been a consistent problem, it is something to be aware of. Purchasing refurbished AirPods from Best Buy was a cost-effective choice, allowing me to enjoy the benefits of Apple's renowned audio technology at a more affordable price. The refurbished product was in good condition, and Best Buy's commitment to quality assurance was evident. Overall, I rate the refurbished AirPods 3rd gen a solid 3.75 out of 5. The audio quality, durability, and seamless integration with Apple devices make them a reliable choice for daily use. However, the occasional call quality issue prevents me from giving them a higher rating. If you prioritize audio performance and can tolerate occasional call quality hiccups, these refurbished AirPods could be a worthy investment. Note: Your personal experience may vary, so it's important to consider individual preferences and usage patterns when making a purchasing decision.

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    Good buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my wife. She loves them. She was an “airpod hater” (her words) but she says she loves them. They’re really convenient and easy to carry around. They don’t fit in her ears as well as she’d like but she doesn’t mind.

    I would recommend this to a friend