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Customer Ratings & Reviews

Your price for this item is $119.99
The comparable value price is $169.99

Customer reviews

Rating 4.4 out of 5 stars with 1531 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are pleased with the sound quality, price, condition, battery life, and comfort of the refurbished AirPods. They appreciate the great sound, reasonable price, good condition, long battery life, and comfortable fit. However, some customers have concerns about the fit, connectivity, scratches, and the possibility of receiving a defective product. They mention that the AirPods may not stay in their ears securely, may have connectivity issues, may have scratches, may fall out during workouts, and there is a chance of receiving a defective product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,531 reviews
  • Rated 1 out of 5 stars

    Scratched, dirty and bad condition.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh well, I don’t even know where to start, I was really excited to get these, it’s the second time I bought refurbished AirPods, the first ones were in excellent condition But these, oh man, these are in really bad condition, they have scratches inside and outside of the case. The AirPods one looks dirty and bad. These were going to be a Christmas present. So disappointed!!! I need an exchange

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    one stopped working

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the right airpod went out in less than a year… it has lost its sound

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Right AirPod can’t hold long charge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cosmetically the device was good. But the right airpod releases charge much faster than the left one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DONT get this

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is good but Best Buy is not. The product was working perfect for the first 2 weeks and straight after that I can only hear only from the left AirPod.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can barely hear the music even I turned the volume to maximum. I tried to fix it following steps in youtube but still no improvement! It frittered away my time and effort!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible I came all ruined hate it not worth it better buy a new one

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Exceptional AirPods with One Minor Drawback

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently got my hands on a pair of Apple AirPods, and I can't help but be impressed by these wireless earbuds. They offer a level of convenience and audio quality that has truly transformed my listening experience. The AirPods are incredibly easy to pair with my Apple devices, and they seamlessly switch between my iPhone, iPad, and MacBook. The sound quality is outstanding, with clear, crisp audio and a surprisingly punchy bass for earbuds of this size. One of the standout features is the intuitive touch controls that allow me to play, pause, skip tracks, and even activate Siri with a simple tap on the earbuds. The battery life is also impressive, giving me hours of uninterrupted listening. However, there is one minor drawback that I've encountered: the fit. While they're comfortable for most activities, they may not be the best choice for high-intensity workouts or running. There's a slight risk of them falling out, which can be frustrating. In conclusion, the Apple AirPods are a remarkable addition to my daily life. They deliver superb audio quality and are incredibly user-friendly, thanks to their seamless integration with Apple devices. The only minor issue I've encountered is the fit, which might not be ideal for intense physical activities. Nonetheless, I highly recommend AirPods to anyone looking for a fantastic wireless earbud experience.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Good as New

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried all of the different types of AirPods, the Pros didn’t fit and the originals were okay but made my ears hurt. I have had no problems with these so far. They fit perfect and the sleek and small design makes it so I am able to wear them at work without anyone noticing. The sound quality is exceptional, delivering perfect audio and bass. I am able to use them to play online games and they sound as good as an expensive setup. The battery life is just as good as new, lasting me more than all day without charging them. I was pleasantly surprised by how well the refurbishing process maintained their appearance. There are no scratches on them. Overall, an incredible value for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Condition, Sound quality

    Rated 5 out of 5 stars

    Great value airpods

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a pair this refurbished AirPods, and I'm pleasantly surprised! They came in great condition, with no noticeable wear and tear. The sound quality is excellent, and they connect seamlessly to my devices. Battery life is also impressive, holding up well throughout the day. For anyone looking to enjoy the AirPods experience without paying full price, I highly recommend considering refurbished models!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, about AirPods, they're super convenient for on-the-go listening. Love how they pair seamlessly with Apple devices. The sound quality is crisp, and the fit is pretty comfy in the ears. The battery life is decent too – can get through most of the day without a recharge. But, they can be a bit pricey, and if you're looking for noise cancellation, only the Pro model has got that feature. Plus, they're not the most secure fit for everyone, so they might not be the best for intense workouts. Overall, a solid choice if you're invested in the Apple ecosystem and want easy-to-use earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 4 out of 5 stars

    Great buys

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 3rd generation AirPods are fantastic! The sound quality is excellent, and they fit comfortably in my ears. The lightning charging case is convenient and keeps them charged for hours. I love the seamless integration with my Apple devices. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Impressed first timer!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time getting a certified geek squad refurbished item and I was impressed! I received the original box as well as the USB-C charger that comes along with it. It didn’t come with the documents (I didn’t find it a big deal or not sure if it was supposed to come with it.) It practically look liked brand new, which I loved. I have been using it for leisure and gym activities and it was worked just fine. It was really easy to connect, set up procedures were straight forward. The sound quality is great, it is sweat resistant, and it has not failed me. Obviously, my experience can differ from yours, but I recommend giving it a shot, save some money.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Sound quality

    Rated 3 out of 5 stars

    Amazing sound quality, not the most comfortable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love these all the way through but over time the fit has become uncomfortable for me. I didn’t have issues with the AirPods falling out, but once in my ear for a while it felt as though they were scraping part of the inside of my ear a little bit when adjusting them making them uncomfortable for me. If you like the fit of them, the sound quality is amazing. The Spatial Audio really allows me to enjoy multiple genres of music well and enjoy watching tv shows/movies and get a really powerful experience, theatre like in my ears. Don’t expect them to block out sound, they’re not designed for that. The call quality is excellent. Walking down a busy street with many cars going by or in a busy shopping center won’t impact your voice quality as the person on the other end of the phone won’t notice those noises. The battery life and ease of use are great! It switches between my Apple Watch, iPad, or my iPhone seamlessly. If they fit your ears well and are comfortable for you, I’d say go for it. I’ll be trading mine in for the AirPods Pro for the more comfortable silicon eartips and noise cancellation.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Certainly! Here's a revised version of the text in English: "When evaluating the Apple headphones, my personal experience led me to give them a rating of 4 stars out of 5. From the moment I got them, I was impressed by the exceptional sound quality, delivering rich bass and clear highs. The sleek design of the headphones was also a positive aspect. Not only were they visually appealing, but they also provided a comfortable and secure fit during long listening sessions. Without any wires getting in the way, I was able to enjoy freedom of movement without any worries. Another highlight was the active noise cancellation, which allowed me to immerse myself in my music without distractions. Additionally, the seamless integration with Siri made controlling the headphones even more convenient, enabling me to perform simple tasks with voice commands. The battery life was impressive, providing several hours of continuous playback before needing to be recharged. This longevity, combined with the audio quality and solid additional features, made the Apple headphones an excellent choice for me. While it's important to mention that the price may be considered slightly higher compared to other brands, the quality and performance of the Apple headphones made up for this difference for me. If you're looking for an immersive sound experience, comfort during use, and seamless integration with Apple devices, the Apple headphones are definitely worth considering." I hope this revised text captures your evaluation and provides the relevant information about the Apple headphones!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Decent, definitely not perfect.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do sound great of course and the battery life is really pretty good, but I'm not a fan of the shape. The gen 2 Airpods were like the exact perfect shape to never fall out of my ears, but with these I absolutely need rubber attachments to keep them in my ear which is an annoying extra purchase especially when they rip and I need to replace them. I'm also disappointed that Apple is still maintaining this silly war and doesn't add any way for Android users to read the functions from the Airpods. I also hate Apple's obsession with everything being white so it gets dirty and scratched really easily.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Merice R Brown; Senior Technical Marketing Special

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personally, I am glad that I brought Apple AirPods. They have a comfortable fit in my ears as well as amazing sound quality. I have Find My on my I-Phone, and I happen to misplace my Right Bud. It was amazing how accurate the function worked to find my Right AirPod. Without a doubt, I made the right decision on purchasing my new AirPods which has excellent battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 4 out of 5 stars

    I would buy again.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work as intended, great sound, fit my me ears just fine, they are light and have decent battery life for how small they are, rapidly charge from storage dock. I'm using them with android phone and I am pleased. I give 4/5 stars because the refurbished ones I bought were not clean when I got them. I ended up cleaning with rubbing alcohol before use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    AirPods 3

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple AirPods 3 are an excellent pair of wireless earbuds. They deliver great sound quality, especially for their size, and offer noise-cancellation capabilities that work incredibly. One standout feature of the AirPods Pro is their transparency mode, which allows you to hear your surroundings without having to remove the earbuds. This is particularly useful when you need to be aware of your surroundings while still enjoying your music. The AirPods Pro also have a long battery life, with up to 4.5 hours of listening time on a single charge and up to 24 hours of listening time with the charging case. The earbuds are also sweat and water-resistant, making them a great option for working out or outdoor activities. Overall, the Apple AirPods 3 are a great choice for anyone looking for high-quality wireless earbuds with noise-cancellation capabilities and a comfortable fit. While they are a bit pricey, they are worth the investment for their excellent sound quality and features.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Airpods pro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Airpods work really good, it sounds perfect and the battery is good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid ear buds for a decent price. I use for working out and driving equipment and they don’t fall out. Haven’t had them die on me either which is a big plus

    I would recommend this to a friend