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Customer Ratings & Reviews

$116.99
Save $13
Comp. Value: $129.99

Customer reviews

Rating 4.4 out of 5 stars with 379 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the Geek Squad Certified Refurbished AirPods 4 sound quality, battery life, fit, and comfort. Many reviewers find the condition of the refurbished product to be like new and appreciate their portability. However, some customers have experienced connectivity issues. A few reviewers noted that the product did not include all expected accessories.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 379 reviews
  • Rated 5 out of 5 stars

    Love this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them great price I’m more than happy with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    airpods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was perfect, quick service just in time for my wife's present

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    DO NOT BUY REFURBISHED PRODUCTS!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got bought these and they consistently randomly disconnect. Often they sound too static-y to actually be able to hear anything. I can tell they are used and if someone else did not want them anymore, it’s probably for good reason. The likely hood is they are not functioning or only semi functioning.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    They work good but not what I prefer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are alright but next time I will get a different gen. Some of the features are not very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my husbands birthday gift and he loves them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good! This is like a new AirPods. I recommend this to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The experience especially watching movies is out of this world .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved its a berry good purchase ...............

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fair deal on replacement daughter lost instead of full price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was expecting very good product recommend

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Check your case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pods worked fine but the case lid was really loose . I was working as security officer, walking my area and they fell out of the case, unnoticed!! I can’t find them anywhere. Money wasted

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Non Sanitized Refurbished

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear wax and hair was inside the refurbished unit. Im not sure how this passed quality control but disgusting to say the least. They couldnt replace due to not keepinf refurbished in-store so I paid the additonal for new.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ps5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods were okay could of been better but they work good

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Break down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really bad The connection breaks down crazy I can not even have a conversation because u miss all

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    AirPods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they do not work well won’t end calls earbuds does not stay charged up very long I wish I had sent them back and bought new ones.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    air pods 4 freezes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It freezes my Mac 4 2025, delete dictation on my iPhone don't work saying we have processed.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Included accessories

    Rated 1 out of 5 stars

    Unsatisfied Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m totally unsatisfied with this product . I received it and it didn’t even have or come with a charging cable … I had to buy one .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but did not come with a charger cord but otherwise ok for price

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Weird shape un like previous hard body airpods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They dont fit/hurt my ears. It seems rhey have changed the shape from previous generations. They fall out constantly during any facial expression or movement.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Awful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is terrible, they’re uncomfortable and they do not conform/fit your ears at all, so you hear lots of background noise. I returned them and went with Beats Studio buds, they’re solid.

    No, I would not recommend this to a friend