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Customer Ratings & Reviews

$116.99
Save $13
Comp. Value: $129.99

Customer reviews

Rating 4.4 out of 5 stars with 379 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the Geek Squad Certified Refurbished AirPods 4 sound quality, battery life, fit, and comfort. Many reviewers find the condition of the refurbished product to be like new and appreciate their portability. However, some customers have experienced connectivity issues. A few reviewers noted that the product did not include all expected accessories.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-379 of 379 reviews
  • Rated 1 out of 5 stars

    NO MIC

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microphone doesn't work on product on any device that I use it with.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No good

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    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not working properly, I am going to buy a different one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good feels cheap and mic quality is not good as welll

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Happy

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    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not received so not happy at all with this purchase

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Would buy it again

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them a lot. They sit snug in my ears and the sound quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    AirPods 4

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods work perfectly fine sound super good no problem connecting to scratch’s on the case or any damage to the product

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Overall great headphones and seamless delivery.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit and bass inside the headphones. Great delivery time from Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. The Shipping was fast. I’ll definitely be using Best Buy online in the future!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Possibly user error

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These overall are a nice upgrade from the first generation AirPods sadly I struggle to get them to stay in my ears and they don’t connect when I have phone calls possible user error but maybe I am more of a over the ear headphones user I stead of near ones but they are nice to have as a back up and just for in the goes easy access

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Airpods the best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it . It was pretty good and the battery last daysss

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them they look brand new with great quality!! And they are very loud!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Refurbished AirPod 4

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased these for our son as a gift. Everything seems to work fine, but we were very surprised when he opened them and said there was ear wax on one ear bud. We found it in 2 spots, so it made us question if the AirPods we received we even looked over and inspected. We understand that they are refurbished, but expected them to at least be clean. Needless to say, extremely disappointed and makes us wonder what the quality will be.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived fast and everything was in decent order with packing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    YesYes Yes

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes YesbYes Yes Yes ayes yesbshdhdhehehshshshshshsh

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Not great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connection isn't good.quality of airbuds aren't as good.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    100% reccomend!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These came quickly and in a discreet box (so nobody would nab them from my porch). Couldn’t be easier to set up and use! Couldn’t recommend more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods 4

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is ok. Shipping on time. Item in perfect shape

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    The AirPods won’t connect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My AirPods are not connecting to my phone and they have no button for me to press so that they can connect.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Battery life

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted less than 7 months. The case no longer holds a charge. Rather have gotten the new ones that atleast come with a manufacturer warranty.

    No, I would not recommend this to a friend