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Customer Ratings & Reviews

Your price for this item is $109.99
The comparable value price is $179.99

Customer reviews

Rating 4.4 out of 5 stars with 412 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality of the Geek Squad Certified Refurbished AirPods 4, describing it as "pretty good" and "great." They also appreciate the improved fit compared to the AirPods Pro, saying they "fit snug in your ear" and "fit great."

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 412 reviews
  • Rated 4 out of 5 stars

    Satisfied purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Occasionally has static issues or cuts off but worth the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them, no issues! I’d definitely buy Geek certified again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well alright

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was good for the price I paid. Nothing spectacular but it does the job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great condition AirPods 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect! Great quality and fast shipping upgraded from the 2.0

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air pod

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was good and affordable.very clean and nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpod

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter really loves how she can talk and still play her game

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality! My grandson was not disappointed. I would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why buy new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product and an excellent value for money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPod purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good price and product with great shipping times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and came in time with no problem thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. Price. I. Likeeeeeee. Recommended. Very. Niceeeee

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    AirPods 4 ANC, your luck may vary with Geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AirPods 4 came in bubble wrap. Good condition and Apple verified it as genuine. Issued it had was that it would not connect to my Find My, thus making that feature useless for me. I bought brand new AirPods 4 and it doesn’t have that issue.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a very Nice upgrade gift, worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality came in perfect condition and on time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished or new?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply perfect....as brand new...no any visible sign...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Noise cancellation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them as a gift. They use it daily. :) gre

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds did not work with my IPhone so I returned them.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wrong product and useless customer support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered a pair of refurbished AirPods 4 with ANC as a gift, and since I’m not familiar with Apple products, I didn’t realize at first that something was off. Over time, it became clear that not only did the AirPods lack Active Noise Cancellation (ANC), but the wireless charging also didn’t work. On top of that, the Bluetooth connection was unstable, cutting out randomly, even just a few feet away from my phone. But the worst part of this experience wasn’t just the product; it was the absolutely unhelpful customer service. I tried reaching out multiple times to ask specific questions, especially about how to return the item from overseas. Each time, I got the same scripted response, completely unrelated to my question. I asked clearly about international return options, and three different times they told me to “go to a physical Best Buy store and they’ll help you.” That’s not even possible in my case. They didn’t listen, didn’t adapt, and honestly didn’t care. I understand that things can go wrong with refurbished products, but when they do, the customer service experience matters even more. In this case, it was robotic, frustrating, and left me with a broken gift and no support. Would not recommend. If you're buying refurbished Apple products from Best Buy, be very cautious. And don’t expect any real help if something goes wrong.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Get AirPod pros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones die fast get the pros, spend the extra money

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    50/50 chance if you get them on time if in stock

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't got my AirPods on the day that was planned and i have to wait a week and a half to get them and it is kind of annoying but i hope they are good when they arrive

    I would recommend this to a friend